Real-world tales of IT adventures

Readers share their IT experiences in InfoWorld’s Off the Record blog

"Got amazing IT tales, lessons learned the hard way, war stories from the IT trenches, or an instance when something went very right?"

These are the questions we ask to get InfoWorld readers thinking about their personal adventures in IT. We then publish those stories in our Off the Record blog, keeping the writer anonymous. In the Comments section, readers react to the "been there, done that" aspect of the stories, and often weigh in with further insights.

[ Want to cash in on your IT experiences? Send your story to If we publish it, we'll send you a $50 American Express gift cheque. ]

In July, the collection of IT tales included stories of clueless bosses and a lesson in customer service. So here they are. And we look forward to reading about your own IT experience -- send it to


* "Oh, were you using that server?" In this IT tale, the boss gives away an "extra" server that's part of the fault-tolerance system.

* In "An IT lesson well learned," a field service rep realizes that it is just as important to have the customer on your side as it is to fix the problem itself.

* What happens when you mix a VMware server migration with the "skills" of an incompetent admin? A reminder of why backups are important.

* In "Surviving office politics," bad blood between the company partners spills over into the IT area. What's a techie to do?

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