Tales from the IT trenches

Readers share their IT ups and downs in InfoWorld's Off the Record blog

"Got amazing or amusing IT tales, lessons learned the hard way, or war stories from the trenches?"

These are the questions we ask to get InfoWorld readers thinking about their personal adventures in IT. We then publish those stories in our Off the Record blog, keeping the writer anonymous. In the Comments section, readers react to the "been there, done that" aspect of the stories, and often weigh in with further insights.

[ Want to cash in on your IT experiences? Send your story to offtherecord@infoworld.com. If we publish it, we'll send you a $50 American Express gift cheque. ]

In December, the collection included a story of an exec who kept the techies from fixing the VPN problem, oddball adventures in IT project management, and a look back at the best reader tales from 2009.

We look forward to reading about your own IT experience: send it to offtherecord@infoworld.com.

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* The IT professional faces ups and downs during the daily grind. InfoWorld presents some of 2009's best reader tales from the tech trenches.

* In "Vexed by VPN and interfering management," a stubborn corporate manager gets in the way of the IT staff who just want to fix the VPN problem.

* Both the caller and the help desk techie lose their tempers -- and are forced to face the consequences -- in "Double trouble at the IT help desk."

* "Why is my laptop in computer jail?" An IT tale about security procedures, the exec who thought he was doing it right, and a reminder that training cannot be overdone.

* Life as an IT contractor can be full of surprises, such as losing a job because of new business theories or taking part in an expensive Y2K test on obsolete PCs. Here are one reader's "Oddball adventures in IT project management."

This article, "Tales from the IT trenches," originally appeared at InfoWorld.com. Follow the continuing craziness of the life in tech in InfoWorld's Off the Record blog.

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