Business Contact Manager
The single biggest business feature for Outlook isn't in Outlook itself, but in a complementary product: the newly revamped Business Contact Manager. Available only in the Professional Plus and Standard SKUs of Office 2010, Business Contact Manager is essentially an organizational overlay for Outlook 2010. With it you can classify everything in Outlook into several basic business-oriented categories: sales, marketing, project management, and business records. From those, you can create prioritized workflows -- for example, build a list of the best potential clients to be called, and develop a call log for all those clients as you speak to them -- and see the progress of everything you're doing via a whole slew of included report formats. Microsoft has also provided tools to allow BCM databases to be hosted on remote servers, rather than one's local machine.
[ The right choice of Windows 7 versions depends on a number of factors. See "32-bit Windows 7 or 64-bit Windows 7?" ]
It used to be that the only way to get access to someone else's calendar in Outlook was to use Exchange or a third-party add-on to sync calendars with an external service. Outlook 2010 now has a native calendar publishing feature, which allows your calendar to be automatically or manually synchronized with either a WebDAV server of your choice or Microsoft's own Office Online service. You have control over the time span you want to publish (up to 90 days in either direction) and the amount of detail listed for your calendar entries.
Outlook Social Connector
Any contacts you have listed in Outlook can be associated with social networks, with a feed of all such activity associated with that person no more than a click away in most contexts. With social networking fast becoming one of the ways decentralized offices are bound together, it makes sense, but it's rather underdeveloped. The only social networks that work are LinkedIn and MySpace; Facebook and even Microsoft's own Windows Live are "coming soon."
More on Office 2010:
- Top 10 Office 2010 features for business
- Microsoft Office Web Apps: Limited, mediocre, dismal
- The twists and turns of Office Web Apps' software license
- Microsoft vs. Google: The empire strikes back
- Office 2010: At last, the suite that users built
- Office suites in the cloud: Microsoft Office Web Apps versus Google Docs and Zoho
This article, "More great Office 2010 features for business," was originally published at InfoWorld.com. Follow the latest developments in Windows, Microsoft Office, and applications at InfoWorld.com.
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