"Got amazing or amusing IT tales, lessons learned the hard way, or war stories from the tech trenches? Do you have a crazy-but-true tale about managing IT, developing apps, or supporting users?"
These are the questions we ask to get InfoWorld readers thinking about their personal adventures in IT. We then publish those stories in our Off the Record blog, keeping the writer anonymous. In the Comments section, readers react to the "been there, done that" aspect of the stories, and often weigh in with further insights.
[ Want to cash in on your IT experiences? Send your story to email@example.com. If we publish it, we'll send you a $50 American Express gift cheque. ]
In May, the collection included a collection of stories about users' tech knowledge -- or lack thereof -- and a lesson learned in remembering to check even the tiniest detail.
We look forward to reading about your own IT experience. Send it to firstname.lastname@example.org.
- Car chases, gloomy predictions, and unhelpful one-liners: Find out how a surly employee makes a techie's first job a nightmare.
- In "Fixing the fallout from an errant out-of-office email," a techie closes down the email account of a laid-off company employee -- and an overlooked detail creates a PR nightmare.
- "Users to tech department: What have you done for me lately?" At one firm, the tech department saves the day -- but finds the celebration is short-lived.
- In "The art of explaining tech's novelties," a techie encounters surprising user assumptions about how to use a mouse and enter computer commands.