A tech plan comes together

Two teams are tasked with rolling out new Windows machines to end-users -- with radically different results

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After I finished, I passed the new machine on to my boss, who would restore the personal files he'd backed up from the server. Then he would deliver the new machine to the user's desk, hooking up their keyboard, mouse, network connection, and so on. When the user got back from training, they had a brand-new, fully functional machine up and running, with all their files in place and all their old passwords correctly installed. We also made a point to check in with the users to see if they had any questions.

As the days passed, my boss and I kept working steadily through the list of users and happened to notice that we were completing many more rollouts than the other team.

The project was a success: The two teams got the job done on time -- with some interesting statistics.

In a period of 30 days, my boss and I rolled out 65 machines to employees. We didn't have a perfect record, though; one machine had to be brought back and redone because after my boss had delivered it, the user played with the settings and made a mess of things.

The other team, however, in the same period of time finished with a perfect record -- of the wrong kind. They set up a total of 5 machines. Every single one of them was sent back because of something they either failed to do or did wrong during the build.

Plan your work, work the plan, and you can get a lot more done.

This story, "A tech plan comes together," was originally published at InfoWorld.com. Read more crazy-but-true stories in the anonymous Off the Record blog at InfoWorld.com.

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