Individual actions can be grouped together as workflows. Additionally, Apple Remote Desktop offers immense reporting capabilities that can be used to identify and track virtually every minute detail of a Mac's operation, including basic hardware inventory, application usage (great for license compliance/reclamation), breakdown of which users access which Macs, and much more.
Although Apple Remote Desktop is pricey at $299 for a single license (there is no per-client license fee), the value it offers is well worth the investment for administrators, help desk agents, and even teacher/trainer workstations in Mac-based classrooms or training facilities. Quite frankly, Apple Remote Desktop is easily the must-have tool of this list.
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This article, "22 essential Mac tools for IT admins," was originally published at InfoWorld.com. Follow the latest news in Apple, OS X, and system administration at InfoWorld.com. For the latest business technology news, follow InfoWorld on Twitter.