Mac support tool No. 4: FileWave
FileWave is a software deployment and management tool that supports Macs and Windows PCs. FileWave makes it easy to install and remove applications from a central management interface, thereby streamlining license management and reclamation. It functions similarly to package-based installations but with the ability to easily update and remove software as needed.
Mac support tool No. 5: LANDesk
LANDesk is multiplatform systems and lifecycle management suite. It supports Windows, Linux, and OS X, and it offers inventory/asset management, software distribution and discovery, centralized security and antivirus services, patch management, and help desk functionality. It also supports cloud solutions and some mobile device management capabilities.
Mac support tool No. 6: Flexera
Flexera offers software and license management solutions. For Mac systems, it supports software distribution, auditing, and license management. It also supports these and additional features in Windows and Unix environments, including Windows 7 migration and virtualization tools.
Mac support tool No. 7: Puppet
Puppet is a multiplatform IT automation suite. For Mac management, Puppet offers remote discovery of Mac systems and configurations, as well as centralized system administration and software update distribution. It also offers public/private cloud management and policy compliance solutions.
Mac support tool No. 8: Faronics Deep Freeze for Mac
Deep Freeze is a well-known product for ensuring consistent configuration of systems by reverting PCs to a specified state at each reboot. The Mac version doesn't include a centralized administration solution, but can be managed remotely via SSH or remote management tools such as Apple Remote Desktop or the remote management features of other suites in this list.
Mac support tool No. 9: Dell's Kace
Kace offers a range of network appliances that support Windows, Linux, and OS X. These appliances can be used for network-based system discovery and inventory/asset management, software distribution and patch management, and some limited policy management. Kace appliances also include a help desk module.
Mac support tool No. 10: Quest
Quest provides a number of enterprise management solutions for technologies such as Active Directory, Exchange, server and cloud virtualization, and network security. Quest offers a Group Policy for Mac feature that, like Centrify's Direct Control, extends Active Directory and the standard group policy tools to include Mac-specific policies based on Apple's Managed Preferences architecture.
Mac support tool No. 11: Symantec's Altiris Client Management
Part of Symantec's broad range of enterprise IT management suite, Altiris Client Management supports Windows, Linux, and Mac end-user systems. For Mac systems, it supports system discovery and inventory/asset management, monolithic system imaging, software distribution and patch management, and remote control of systems for end-user support.
Mac support tool No. 12: Absolute Manage
Absolute Manage is a suite that focuses on complete lifecycle management for PCs, Macs, and iOS devices. For Macs it offers inventory/asset management, monolithic system imaging, software deployment and patch management, license management, and security/system change management.
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This article, "12 valuable tools for managing business Macs," was originally published at InfoWorld.com. Follow the latest news in Apple, Mac OS X, and system administration at InfoWorld.com. For the latest business technology news, follow InfoWorld on Twitter.