EMC VNXe 3100: Sweet entry-level NAS and SAN

EMC delivers an all-purpose, unified storage array tailor-made for the IT generalist and the small-business budget

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A few other minor issues irked me in much the same way that the two vSphere integration issues did. One was the controller software upgrade process. Though very easy to do, it's partially disruptive, forcing resources to be transitioned from one controller to the other. That's not at all unusual -- what is unusual is that the process takes more than an hour and is very difficult to cancel, requiring mucking about with the command-line interface. The end result is that if you had planned a maintenance window around a software upgrade, you'd have a tricky time knowing exactly when the controller failover disruption was going to occur.

All of these complaints could easily be addressed in future firmware upgrades, and as irritating as they were, I don't view them as being fatal flaws. For an IT generalist working with the VNXe, the one thing that really stood out is the huge benefit of the built-in integration with EMC's support infrastructure. Unlike with most other SANs, where you're stuck reading documentation or trolling through a forum to find your answers, the VNXe puts you just a click away from opening a live chat with support. This is an amazingly simple but incredibly useful feature that I hope other server and storage manufacturers will imitate.

EMC VNXe 3100 at a glance

PricingStarts below $8,000 for single-controller versions
Host platform supportWindows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows 7, Windows Vista, VMware ESX, RedHat Enterprise Linux, Novell Suse Linux Enterprise, Solaris 10 x86, Solaris 10 SPARC, HP-UX, IBM AIX, Citrix XenServer

This article, "EMC VNXe 3100: Sweet entry-level NAS and SAN," originally appeared at InfoWorld.com. Read Matt Prigge's Information Overload blog and follow the latest developments in storage at InfoWorld.com. For the latest business technology news, follow InfoWorld.com on Twitter.

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