Ask Louie Ehrlich, CIO and president of Chevron Information Technology, about the most important things he's learned leading a giant, global IT team through massive change and you get a surprisingly non-technology-focused answer: You've gotta scratch the itch, act like a two-year-old, mind the gap and live like you're dying. Those things sound simple, but they're hard-won lessons for Ehrlich, the top tech executive for the nearly $250 billion energy company, whose three-year transformation effort has yielded the better part of $1 billion in payback for Chevron.
In this latest installment of the CIO Interview Series, Ehrlich talked with IDG Enterprise Chief Content Officer John Gallant about the roots and fruits of the transformation, and how it changed the role and credibility of Chevron IT in profound ways. Ehrlich, who played a key role in shaping the CIO Executive Council's Future-State CIO model, also discussed why CIOs will fail or succeed in our rapidly shifting technology environment, and explained why anyone involved with IT today should be "walking around with a smile on their face." (For more information, visit the CIO Executive Council, IDG Enterprise's peer-based global community of leading CIOs.)
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Gallant: Let's start by talking about the opportunities and challenges facing Chevron right now. How is the company evolving and what does that mean for your IT organization?
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