From tying core IT competencies to your business strategies, to creating demand by providing context, to offering career-building tools, three CIOs describe how they define and develop IT staff capabilitiess.
Link Core IT Competencies With Business Strategies
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Carlos Garcia, CIO, Alvarez and Marsal: With a staff of just over 30 supporting 2,000 employees, our IT department has a rigorous cross-training program to enable 24/7 operations. We must react to IT issues on a moment's notice, and we can't be dependent on one individual to deliver specific support.