Social, mobile and analytics technologies are disrupting business as usual at companies in all industries. In 2014, the disruption will continue, morphing into a new kind of business as usual with enterprises expanding their reliance on the cloud, mobile technologies, social media and, increasingly, predictive analytics. The goals: reducing costs, creating new revenue streams, boosting customer satisfaction and beefing up brand awareness, to name a few.
In the next three to five years, the five technologies most likely to upset the status quo are social networking, the cloud and software as a service (SaaS), self-service IT, predictive analytics and mobile payments, according to Computerworld's Forecast 2014 survey of 221 IT executives.
[ Get expert networking how-to advice from InfoWorld's Networking Deep Dive PDF special report. | For the latest practical data center info and news, check out Paul Venezia's Deep End blog and InfoWorld's Data Center newsletter. ]
At Washington-based Special Olympics, that disruption is already well underway and yielding significant benefits, according to Noah Broadwater, head of digital products and technology.