Developers of the Moot online discussion technology are looking to improve Web conversation capabilities via tighter integration between sites and the application itself.
With Moot, an entire website can be turned into a discussion forum for commenting, unlike current, fragmented solutions, Piirainen stressed. "It makes no sense to have one solution for blog comments, then another one for forums, another one for help desk, and yet another for live chat," Piirainen said. "There will be varying user interfaces, separate authentication systems, and no [connectivity] between the solutions. Horrible user experience and a management hell."
Moot currently is in a beta stage of release with intentions to remove that designation in six months. Plans call for having a well-documented API, a suite of tests for the client, and the ability to import content from platforms like WordPress, Disqus, and Google Groups.
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