Credit: Diane Macdonald
Every week in the InfoWorld Off the Record blog, IT pros take us behind the scenes of their jobs. The anonymous stories feature ways of dealing with personal bloopers, unforgettable help desk calls, fights against bureaucratic nonsense, and everything in between. We present some of the challenges the tech pros shared with us, and we thank the writers for giving us a glimpse into the ups and downs of their IT careers.
IT pros, if you have an on-the-job experience to submit, send your story to firstname.lastname@example.org. We'll send you a $50 American Express gift cheque if we publish it.