10 users IT hates to support

From the paranoid to the pathological, here are 10 user 'personalities' certain to drive any IT pro crazy
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Credit: Ben Barbante

The worst types of tech support users

Deal with enough technology users, and you come to a realization: Beneath all the nuanced, specific complaints, they're all kind of the same.

OK -- maybe that's a slight exaggeration. But whether you're working at an IT help desk or unofficially appointed as head of your family's tech support department (headcount: one), you quickly realize that certain types of tech users are unavoidable. And some of them are downright insufferable.

Not convinced? Read on and see if these irksome personalities sound familiar.

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