Behold the mighty printer: integral to businesses, used by all, and skirting the edge of chaos with each paper jam, toner alert, and maintenance alert.
One little problem, and a printer can keep an IT department busy for days unraveling a hardware mystery -- or even put an employee's job at risk.
Here are some real-life stories from IT pros, published in the anonymously written InfoWorld Off the Record blog, in which a printer plays a major role.
IT pros, if you have an on-the-job experience to submit, send your story to firstname.lastname@example.org. We'll send you a $50 American Express gift cheque if we publish it.