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Test Center review: Office killers pack some heat

Cloud-based Google Docs and Zoho, as well as desktop-bound IBM Lotus Symphony and OpenOffice.org, put Microsoft's productivity suite on notice


OpenOffice.org
OpenOffice.org is the granddaddy of Office alternatives. A product for nearly 20 years, the current version is available in 21 different languages on platforms that include Windows, Linux (RPM and Debian), Solaris (SPARC and x86), and Mac OS X (Intel and PowerPC). It's widely available, well supported (through active user and developer communities), and stable. The question remains: Is it good enough to be your only personal productivity suite?

The word processor (screen image) has a look that will seem familiar to folks who have been using Word for a number of years. When you dig into the interface, you find that OpenOffice.org includes many features that are missing from other products in this comparison, such as mail merge and style galleries for business users, as well as bibliography, footnote, and cross-reference functions for academic and research users. There are also multimedia capabilities for Web 2.0 folks (extending to video and audio), along with HTML-editing features when you want to take your documents directly online.

In some areas, OpenOffice.org has user interface features that make common capabilities easier to employ than they are in competing programs. Inserting a table, for example, brings out a floating toolbar for sizing and formatting the table without having to resort to multiple trips to a menu structure. That's nice, as is the word processor's native PDF output ability. The only features that seem significantly lacking are those for collaborating with multiple authors; you can insert a note, but more sizable collaboration capability would be welcome.

OpenOffice.org's spreadsheet (screen image) is a capable numeric- and data-analysis tool, with an interface that will look more familiar to longtime Excel users than the revamped ribbon scheme of Office 2007 did. On the issue of macros, OpenOffice.org's spreadsheet and word processor both support them, but they're not the same macros that run in Office. They're similar, being based on Basic, but there are differences between Office's VBA (Visual Basic for Applications) and OpenOffice.org's Basic API. This is yet another case in which each of the products is a capable tool, and each will open documents created by the other (assuming, of course, that you save the files in the proper format), but you shouldn't assume that you can blithely toss complex files back and forth between the suites with no intervention required.

The presentation creator that comes with OpenOffice.org is fully featured, with superb capabilities for sorting and organizing slides, and a very nice wizard that can get you started if you're unsure about how to begin your presentation. As with the word processor, there are multimedia capabilities, so you can easily build a business presentation around the latest video you found on YouTube.

The verdict, then, is that OpenOffice.org is entirely capable of being the primary, or only, personal productivity suite used by an organization. There are two large caveats in this statement. First, the collaboration capabilities of OpenOffice.org are not on a par with those found in either Microsoft Office or Google Docs. It's not that two or more individuals can't collaborate on a document in OpenOffice.org; it's just that they'll have to bring in additional products or work harder to do it. Second, if you want to use business intelligence or other enterprise applications that depend on Excel macros, you can't run them directly in OpenOffice.org. With custom programming, you'll be able to do a great deal, but once again, you're looking at additional investment to make things work.

Jump to the review of each office productivity suite:
Google Docs
IBM Lotus Symphony
OpenOffice.org
Zoho

Curtis Franklin Jr. is senior analyst of the InfoWorld Test Center.
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 The Bottom Line

Zoho Writer, Sheet, Show
Zoho, zoho.com

Good  7.8
criteria score weight
Word processing 8 20%
Spreadsheets 8 20%
Presentation graphics 7 20%
Ease-of-use 7 15%
Interoperability 8 15%
Value 9 10%

Cost:
Free

Platforms:
Platforms: Microsoft Internet Explorer 6 and 7 and Firefox 2 and later Web browsers

Bottom Line:
If you're ready to embrace the SaaS future, then Zoho could be the productivity suite you've been waiting for. Zoho can provide both personal productivity and business back-end applications, and with Google Gears, you can keep working on documents even if you can't find the Internet. Zoho is the only suite here that you could easily use to run a complete business. It's also the only one that can run virtually all the Excel macros you might have developed.

About our Reviews and Scoring Methodology

 The Bottom Line

Google Docs
Google, google.com/a

Fair  6.4
criteria score weight
Word processing 6 20%
Spreadsheets 7 20%
Presentation graphics 5 20%
Ease-of-use 7 15%
Interoperability 7 15%
Value 7 10%

Cost:
Google Apps Standard Edition (6.9GB of e-mail storage): free; Premiere Edition (25GB of e-mail storage): $50 per user, per year

Platforms:
Microsoft Internet Explorer, Mozilla Firefox, Mozilla, and Netscape Web browsers

Bottom Line:
The major strength of Google Docs is the capability to easily share information with others. The spreadsheet application, in particular, is loaded with interesting Google widgets for displaying and publishing information. When tied to Google's e-mail, calendar, and chat applications, Google Docs could be a complete personal productivity suite for those whose needs for formatting, automation, and data manipulation are quite limited.

About our Reviews and Scoring Methodology

 The Bottom Line

IBM Lotus Symphony 1.0
IBM, lotus.com

Good  7.8
criteria score weight
Word processing 8 20%
Spreadsheets 8 20%
Presentation graphics 8 20%
Ease-of-use 7 15%
Interoperability 8 15%
Value 7 10%

Cost:
Free

Platforms:
Windows XP, Windows Vista, Red Hat Enterprise Linux 5, Suse Linux Enterprise Desktop 10

Bottom Line:
Lotus Symphony is the most polished of this particular pack of productivity suites. The word processor continues many of the complex formatting features that made Ami Pro a favorite of technical writers, and both the spreadsheet and presentation manager are full featured. Symphony's most significant weakness is its limited set of applications -- it's clear that IBM sees Symphony as an adjunct to Lotus Notes, which would provide e-mail, discussion, database, and other features. If you mainly seek great functionality in the "big three" applications, then Symphony is a great answer.

About our Reviews and Scoring Methodology

 The Bottom Line

OpenOffice.org 2.4.1
OpenOffice.org, openoffice.org

Good  7.2
criteria score weight
Word processing 8 20%
Spreadsheets 6 20%
Presentation graphics 6 20%
Ease-of-use 8 15%
Interoperability 8 15%
Value 8 10%

Cost:
Free

Platforms:
Windows, Linux (RPM and Debian), Solaris (x86 and SPARC), Mac OS X (Intel and PowerPC)

Bottom Line:
OpenOffice.org's breadth of applications falls somewhere between the Lotus Symphony trio (word processing, spreadsheets, and presentations) and the Zoho ecosystem. It's easy to find open source applications for other personal productivity tasks, though the integration between, say, word processing and e-mail may be limited. If you're looking for a single set of productivity apps that can work on a wide variety of operating systems, then OpenOffice.org is a well-supported, mature solution.

About our Reviews and Scoring Methodology


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