"You need to demonstrate throughout -- on your resume, your application, and in your communications with a targeted employer -- that you have delivered results on the problem the employer is facing," says Phil Wallner, president of Provident Link, an IT and executive recruiting firm. When your communications with prospective employers address their problems and describe how you've solved similar problems in the past, hiring managers will say, "I need to talk to this guy!" says Wallner.
6. Focus on revenue.
In a down market, the bottom line still requires sales "above the line" to keep the company alive and growing. Even if you're
not in sales, you should highlight the work you've done that directly improved business development, pre- and post-sales support,
upselling and cross-selling activities, vendor and partner negotiations, as well as business process efficiencies that led
to greater client/customer satisfaction, according to executive recruiters. Doing so will show your focus on revenue growth
and will help you differentiate yourself as a business builder.
7. Your resume is a marketing tool, not a bio.
Resume writing is tricky business. You have to provide just enough information to pique the recruiter's or hiring manager's
interest in learning more about you. But if you offer too much, they can make a snap decision that lands your resume in the
trash.
Complicating matters is the need for resumes to address three different audiences simultaneously: a junior recruiter or HR person screening for certain keywords, the senior recruiter looking for skills and experience, and the hiring manager, who is looking for team fit and specific relevant successes, says Marc Cenedella, founder, president and CEO of TheLadders.com.
Executive recruiters, resume writers, and career specialists recommend that job seekers spend at least three to four hours customizing each resume for each opportunity. Tailoring your resume to each opportunity is even more critical in a sluggish economy and competitive job market: Employers want specialists with specific, creative solutions, not generalists with vague ideas.
To ensure that your resume works for (and not against) you, I recommend writing it more like a proposal than a job description. Focus on the immediate results you can offer as well as the long-term benefits you bring. Explain how your subject matter expertise can help your target firm address its specific challenges and opportunities and how your leadership and executive skills achieve bottom-line results. The key is to make your points relevant to the employer, not to your ego. In other words, it doesn't matter if you were top dog in your prior firm; you need to clearly show how your experience as the top dog will benefit your prospective employer.
One way to present challenges you've addressed on your resume is using the STAR analysis process, which breaks your challenges into situations, tasks, actions, and results. What was the initial situation you walked into? What task or responsibility did you take on? What actions did you undertake? What were the immediate and big-picture results? A shorter version calls for simply noting each major challenge and accomplishment, generally in a case study-like format. The point is to present the greatest information relevant to the prospective employer's needs in the briefest context.
Also, use search engine optimization (SEO) techniques to make your resume keywords from the job specification and from your research on the firm and the industry. You want your resume to repeatedly stress "company insider" terms and keywords can differentiate you and your resume from all the others. ReCareered's Rosenberg says your resume will get more hits from scanning software and more eye contact from humans (and you'll get more interviews) when your strongest keywords are in the top one-third of your resume.
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