Free Newsletters
Technology & Business Daily

InfoWorld
Log-in | Register

Google's Performics problem

Once a key partner to SEM and SEO providers, Google is now a rival with acquisition of DoubleClick and its bundled service, Performics


Companies that provide services for improving Web sites' search-engine rankings and running effective search-engine ad campaigns have a new competitor: Google.

Bundled in the DoubleClick acquisition came Performics, which provides search-engine marketing (SEM) and search-engine optimization (SEO) services.

This has created concern for SEM and SEO service providers, which now face Google, a key partner, also as a rival.

"It puts us in the awkward position of competing with Google's own [SEM/SEO] agency for client accounts," said Lance Loveday, CEO of Closed Loop Marketing, an SEO and SEM firm.

Over the past seven years, as Google's popularity with advertisers and end-users has boomed, so has the SEM and SEO business. Marketers began spending significant amounts to advertise on search engines, primarily Google, and they realized that they needed help from SEM firms to design, fine-tune, and track the effectiveness of those campaigns. At the same time, those marketers recognized that they also had to make sure that their companies' Web sites ranked well on search engines when users entered keywords relevant to their businesses, which is what SEO service providers specialize in.

Before the DoubleClick acquisition, SEM and SEO firms saw themselves as providers of complementary services to Google, but now that Performics is part of Google, things have changed.

For starters, there is a concern that Performics will get special access to inside information about Google's search-engine algorithms, allowing Performics to provide SEO services that are more effective that its competitors'.

Then there is the worry that Google will push its in-house Performics SEM services at highly discounted prices, or maybe even free, in direct competition with SEM service providers.

Due to these and other clash points, SEM and SEO providers say their relationship with Google will inevitably get strained. This will likely be bad for Google, considering that SEM providers have a lot of influence over how their clients allocate their search advertising budget.

But there are other reasons why holding on to Performics could be bad for Google, and they have to do with perceived potential conflicts of interest that could spook Google advertising clients.

For example, Performics is supposed to help its clients get the highest ROI from their paid search campaigns by recommending they spend what's necessary -- and not more -- in order to get their desired results. But Google's business is to sell as much advertising as possible, said Scott Buresh, CEO and owner of SEO/SEM firm Medium Blue.

Closed Loop's Loveday also foresees Performics clients worrying whether Performics will now have an incentive to increase their spending on Google advertising for the benefit of its parent company. "Now, the reality is that Google has the dominant [search advertising] platform and in most cases Google probably should get most of a client's search campaign budget, but there's definitely an appearance of a conflict of interest," Loveday said.

Continued
1 | 2 | NEXT PAGE » 


Talkback:

commentPost a Comment

 

MOST COMMENTS

 
 





Beyond AntiVirus: Symantec Endpoint Protection
Today's threats to the endpoint are much more dangerous as they rapidly evolve to evade traditional security measures. To combat these threats, companies should supplement existing security with proactive behavioral based technologies. Join this webcast to learn about Symantec's next generation AntiVirus solution that provides that level of protection. Sponsor: Symantec

»  Click here to view this Webcast
  Zombie PCs Are Attacking Your LAN
A recent study showed that malware-infected zombie PCs are now a bigger threat to ISPs and Web infrastructure than DoS attacks. As this brand new IT Strategy Guide explains, an increased use of peer-to-peer techniques by the attackers has made it harder to fight back. Download now, compliments of Verio:

»  Click here to download now

- Special Advertising Partners -
WHITE PAPERS
 

» Technology White Papers Library

Technology White Papers by Topic

Technology White Papers E-mail Alert

Find out when the latest white paper is available:
 
 
INFOWORLD MARKETPLACE
 
» BUY A LINK NOW
 
 

Video

 
 
 

Podcasts

 
 
 

 

Columnists

 
 
 

Resource Center


Ads by techwords beta  [See your link here]
 




Sponsored Technology Links

 
 
 HOME  NEWS  BLOGS  PODCASTS  VIDEOS  TECHNOLOGIES  TEST CENTER  EVENTS  CAREERS   About | Advertise | Awards | RSS | Contact Us 

Copyright © 2008, Reprints, Permissions, Licensing, IDG Network, Privacy Policy, Terms of Service.
All Rights reserved. InfoWorld is a leading publisher of technology information and product reviews on topics including viruses,
phishing, worms, firewalls, security, servers, storage, networking, wireless, databases, and web services.

CIO :: ComputerWorld :: CSO :: Demo :: GamePro :: Games.net :: IDG Connect :: IDG World Expo
Industry Standard :: IT World :: JavaWorld :: LinuxWorld :: MacUser :: Macworld :: Network World :: PC World :: Playlist