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HOSPITALITY

Anthony Marano Co. anthonymarano.com
Distribution Automation and IT Infrastructure Upgrade
Project Lead: Chris Nowak, Chief Technology Officer
Project Description: The family-run wholesale distributor of fresh produce built a cutting-edge facility to efficiently move more than 1 million cases of fresh produce each month. The company automated its paper-based front-office operations with a customized, real-time inventory management application built on .Net Framework, and implemented a Fujitsu-based hardware infrastructure, tapping PRIMEQUEST's partitioning capabilities and PRIMERGY's mirrored memory configurations to deliver reliability and redundancy in support of its produce distribution operations.

Brinker www.brinker.com
Self-Service Sales App
Project Lead: Karen Hall, BI Applications Architect
Project Description: Brinker International, one of the world's leading casual dining restaurant companies, developed a self-service sales application to be used by its multiple restaurant chains and corporate executives. This application utilizes the company's new Teradata warehouse and WebFocus to track Sales and Guest metrics. Replacing the navigational design of the previous ASP-based tool, the application leverages Teradata, Information Builder's WebFocus, Apache, and Internet Information Server.

The Generations Network www.tgn.com
TGN Captures Voices, Connects Families
Project Lead: Ivan Sanchez, Senior Software Engineer
Project Description: In an effort to provide a richer experience for sharing and documenting family histories, The Generations Network launched its Oral History initiative, creating an application suite to record voices, capture memories, and organize and access those recordings within family trees posted on Ancestry.com. Oral History was developed using Microsoft Visual Studio and uses XML/HTTP to invoke the services of LignUp Communications Applications Servers to call family members and record memories. Recordings are compressed using LAME MP3 Encoder software and are stored in a Microsoft SQL Server database.

Steak 'n Shake www.steaknshake.com
Achieving Tier-1 PCI Compliance
Project Lead: Sean Smith, Director, Strategic Technology Services
Project Description: Threading vulnerability auditing software from Qualys, end-point security software from McAfee, security information management from RSA, and patch management tools from Altiris, Steak 'n Shake launched a PCI compliance initiative, establishing a centralized enterprise architecture to push out security patches, anti-virus updates, and additional software to 490 stores in 20 states. The company's enterprisewide directory system ensures POS employee log-ins and activities are logged and compliant with Tier-1 PCI regulations.

Summer Bay Resort www.summerbayresort.com
Open Source VoIP Rollout
Project Lead: David Kurtz, Director of IT
Project Description: The time-share vacation property company rolled out an open source VoIP initiative in response to rapid operational growth. Replacing its legacy PBX with a series of HP DL360 machines running CentOS and Asterisk at each of its call centers, Summer Bay reduced its telephony expenditures tremendously. In addition to moving all calls from PRI circuits to SIP channels, the company has developed numerous in-house tools for reporting and a .Net app to handle all call monitoring, and it's currently working on a predictive dialing application for Asterisk.

US Foodservice www.usfoodservice.com
Project Streamline: Mobile Sales Force Automation
Project Lead: Paul Schwartz, Senior Vice President, Infrastructure
Project Description: Project Streamline provides a standard computing infrastructure for a mobile sales force of 5,000 territory managers in more than 70 locations. The suite includes roaming VPN, full access to corporate systems, efficient data transport, policy-based security, and standardized office tools, including e-mail, backup, and document management.