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GOVERNMENT

City of Savannah, Ga., IT Dept. www.SavannahGA.gov
Savannah Public Safety Muni Wi-Fi System
Project Lead: Brad Goodman, Network Manager
Project Description: Seeking to provide streaming surveillance video to desktops at headquarters and to mobile police officers in an effort to enhance public safety, the City of Savannah rolled out a metro-mesh Wi-Fi network, mounting Tropos MetroMesh routers on traffic and street lights and deploying single-axis cameras throughout the city. Pan-tilt-zoom cameras enable officials to zoom in on incidents, while fixed cameras monitor traffic flows and provide surveillance of critical infrastructure and potential problem sites such as convenience stores.

Commonwealth Health Insurance Connector Authority www.mahealthconnector.org
Web Site Strategy, Design, and Development
Project Lead: Bob Nevins, Chief Information Officer
Project Description: Massachusetts recently embarked on a first-in-the-nation attempt to implement sweeping health care reform. Legislation was passed in April 2006 that requires all Massachusetts residents to acquire health insurance by Dec. 31, 2007. To help uninsured residents find affordable health care plans, the Commonwealth Health Insurance Connector Authority, with assistance from Computer Sciences Corp., developed an interactive Web portal, integrating Vignette Application Portal 7.2 with other key technologies such as Microsoft SQL Server databases, Apache HTTP Web Server, Tomcat application server, and various open source developer tools. The team developed migration and configuration control processes for moving app components from environment to environment to complete the Web site, which communicates in real time using Web services and contains links to related systems and sites hosted by other state agencies, contractors, and participating health insurance carriers. To date, 8,200 residents have found affordable insurance through the Connector portal.

Correos www.correos.es
RFID Mail Delivery Optimization Streamlining
Project Lead: Regina Defarges, Organizational Deputy Director
Project Description: Embracing technology to accelerate mail delivery, Spain's state-run postal service launched Europe's largest ever RFID deployment, with 13,000 passive RFID labels, 2,300 antennas, and more than 331 readers at 16 locations. [ Readthe full Correos finalist profile | See Top 10 Finalists slideshow ]

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Defense Contract Management Agency www.dcma.mil
IT Infrastructure Consolidation
Project Lead: Lorenzo J. Carter, Director of Architecture and Infrastructure Information Technology Customer Service Org
Project Description: To cut down on resource costs and management overhead, the Defense Contract Management Agency, an independent combat support agency within the Department of Defense, consolidated more than 600 servers and 17 mini-datacenters into two primary datacenters. The consolidation effort affected 9,500 employees in more than 60 offices, delivering an estimated $720,000 annual ROI.

Gaston County Government www.co.gaston.nc.us
Datacenter Modernization and Disaster Recovery
Project Lead: Brandon Jackson, Chief Information Officer
Project Description: Gaston County undertook a large-scale datacenter modernization project, featuring VMware-based virtualized servers and two Compellent SANs. The requisite application migration included an ESRI geographic information system, new workgroup collaboration apps, and a digital document repository from LaserFiche, which required the digitization of records for environmental health inspection, building inspection, accounts payable, and employee timesheets. The datacenter provides disaster recovery for 1,100 users across 35 departments and 25 sites and houses data for 85 Microsoft SQL-based third-party and custom apps.

Georgia Aquarium www.georgiaaquarium.org
IT Infrastructure Installment
Project Lead: Beach Clark, Vice President of Information Technology
Project Description: As diverse as its population of 100,000-plus aquatic denizens, the Georgia Aquarium's IT infrastructure taps a broad array of platforms to meet the needs of employees, guests, and sea critters alike, providing everything from payroll services and online ticketing to feeding scheduling and water filtration management. [ Read the full Georgia Aquarium finalist profile | See Top 10 Finalists slideshow ]

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Internal Revenue Service www.irs.gov
Online Payment Agreement
Project Lead: William P. Farrell, Supervisory IT Specialist
Project Description: To help taxpayers voluntarily resolve tax liabilities, the IRS created the Online Payment Agreement system. The Java-based application consists of several components, including presentation, business, and data layers. Web page content resides in an Oracle database but is brought into JVM memory at startup to increase performance. Application-specific business rules reside in middle-tier Web app servers, and audit logging is sent to the IRS' Secure Audit and Analysis System. More than 90 percent of all monthly payment agreements -- which would otherwise have been handled manually -- qualify for electronic submission via OPA.

Leon County, Fla. www.leoncountyfl.gov
Law Enforcement Data Sharing Initiative
Project Lead: Hermon Davis, Justice Information System Coordinator
Project Description: Developed in conjunction with the Florida Department of Law Enforcement, the North Florida Pawn Network is a Web-based multijurisdictional pawned property management system that integrates software from the FBI's National Crime Information Center and the Florida Crime Information Center, as well as several pawn-shop businesses. The system checks pawned items against stolen property records, automatically notifying law enforcement officials by e-mail in the event of a match. It is currently used by 18 Florida and three Georgia counties for crime and homeland security investigations.

National Institutes of Health www.nih.gov
Optimizing ERP Implementation With Holistic Approach
Project Lead: Tom Keith, Director of Logistic Services
Project Description: NIH persevered through a challenging ERP implementation and made it a success by reengineering its data warehouse, item management, and purchasing business processes to take into account more than just the technology itself, an integration of Prism Purchasing and Oracle Warehouse Management software. Reconfiguring the system to match technology to business processes and to provide standard operating procedures, NIH improved its requisitioning, purchasing, warehousing, and distribution capabilities to facilitate medical research.

New York City DoITT www.nyc.gov/accessnyc
Public-Facing Online Screening Tool
Project Leads: Commissioner Paul Cosgrave; Deputy Mayor Linda Gibbs
Project Description: To provide residents living below the poverty line with improved access to social services, New York's Integrated Human Services System Task Force launched Access NYC, a Web-based single point of entry to city, state, and federal human service benefit programs. The portal is based on Curam Software and taps WebLogic 9.1, Solaris 10, and Oracle 10g to allow 1.5 million New York City residents to pre-screen, anonymously, for more than 30 programs in seven languages.

North Carolina Department of Commerce www.nccommerce.com
Marketing Optimization Using Analytics, Data Mining
Project Lead: John Correllus, Business Intelligence Director
Project Description: To increase the state of North Carolina's ability to recruit new businesses, the Department of Commerce led a business-intelligence initiative to integrate data from a variety of sources and provide tabular and geospatial reporting and analytic capabilities to department employees, site selection consultants, and the North Carolina economic development community. The project integrates technology from SAS and ESRI and pulls data from various federal and state departments to provide site selection and relocation consultants with the tools to select appropriate relocation sites.

Pennsylvania Office of Attorney General www.attorneygeneral.gov
Server and Storage Virtualization
Project Lead: George White, Chief Information Officer
Project Description: To better keep up with the needs of the agency, the Pennsylvania Office of Attorney General launched a comprehensive virtualization project, replacing 150 stand-alone servers with 40 Dell blade servers, virtualized using VMware. Stand-alone disk arrays were also replaced with a high-capacity NetApp SAN, combining both Fibre Channel and iSCSI. All told, the project achieved a 65 percent reduction in total cost of ownership, along with an estimated annual savings of $165,000 in support costs and more than $100,000 in storage service licensing.

State of Illinois, Department of Human Services www.dhs.state.il.us
Automated Forms Processing
Project Lead: John Rigg, Manager, Workflow Automation
Project Description: The Illinois DHS launched a form-processing automation initiative to improve its ability to provide Illinois residents with human services, including substance abuse treatment and prevention, family health, and domestic violence protection. The project integrates Adobe Acrobat Professional and LiveCycle Reader Extensions capabilities into the department's legacy systems, providing more than 1,000 auto-populated forms as interactive PDFs to case managers and the public.

U.S. Army Program Executive Office Enterprise Information Systems www.eis.army.mil
IT Infrastructure Modernization
Project Lead: Hari Bezwada, Director of the Information Technology Systems Project Office
Project Description: Information Technology Systems completed several upgrades at Walter Reed Army Medical Center to provide state-of-the-art communication services for the soldiers in long-term care at the hospital's medical-hold residences. The upgrades involved implementing iMac desktops (with Internet access), phone service, and cable TV service in all 700 medical-hold rooms at Walter Reed. ITS also built a separate LAN to support the new services without impacting Walter Reed's existing production network.

U.S. Joint Forces Command www.jfcom.mil
Information Sharing Exchange to Counter IEDs
Project Lead: James O. Barclay, Director, Joint Center for Operational Analysis
Project Description: The Knowledge and Information Fusion Exchange provides direct support to warfighters, coalition partners, and the R&D community to counter the IED (Improvised Explosive Device) threat. Microsoft Office SharePoint Server 2007 and SQL Server provide the KnIFE framework for collaborating, content provisioning, visualization, BI, and communications. The initiative makes databases and information portals on IED threats available to a range of military users, including warfighters with little or no connectivity.