Brinker www.brinker.com
Self-Service Sales App
Project Lead: Karen Hall, BI Applications Architect
Project Description: Brinker International, one of the world's leading casual dining restaurant companies, developed a self-service sales application to be used by its multiple restaurant chains and corporate executives. This application utilizes the company's new Teradata warehouse and WebFocus to track Sales and Guest metrics. Replacing the navigational design of the previous ASP-based tool, the application leverages Teradata, Information Builder's WebFocus, Apache, and Internet Information Server.
Industry: Hospitality

BT Group www.bt.com
Semantic Web, Open Source Business Intelligence Platform
Project Lead: Wen Xiao, Programme Director, Enterprise Information Platform
Project Description: Developed in-house, Project Sophia harnesses and extrapolates business intelligence from 7PB of data embedded in 2,700 legacy systems using Web 2.0, SaaS (software as a service), and Semantic Web technologies. The tool comprises four components: Semantic Dictionary, Profiling Tool, Metadata Repository, and Search Engine. The distributed nature of Sophia makes it not only scalable but also agile and can be extended beyond BT's enterprise to incorporate customer and supplier data.
Industry: Services

CAN www.can.es
Bolstering Branch-Office Support
Project Lead: Gabriel Morote, Organization & IS Manager
Project Description: CAN launched an ITIL-based initiative to improve IT support at the bank's branch offices. The bank teamed up with CA to design and implement an incident management, problem management, and change management system, rolling out two servers to provide support to more than 2,000 employees.
Industry: Financial Services

Capital One www.capitalone.com
Harnessing the Power of VoIP
Project Lead: Robert Turner, SVP of Enterprise Technology Operations
Project Description: Under the aegis of its Future of Work initiative, the diversified financial services company rolled out VoIP companywide, providing employees with much-needed mobility, while reducing cost and increasing "employee density" -- which the company expects will keep it from having to overcommit to future real estate investments. [ Read the full Capital One finalist profile | See Top 10 Finalists slideshow ]
Industry: Financial Services

The Carilion Clinic www.carilion.com
Enabling ITSM Connectivity
Project Lead: Mike Smith, Director of Technology Services
Project Description: Carilion rolled out an mobile IT services management initiative to support 11,000 employees spread across 800 square miles in western Virginia. The solution integrated RIM BlackBerry devices, HP Service Center, and Vettro 360 for IT Service Management. All relevant IT service management functionality on the mobile device was bundled into a customized mashup to provide a single-view app to 132 service technicians.
Industry: Health Care

CentraState Healthcare System www.centrastate.com
Workflow-Enabled Clinical System Implementation
Project Lead: Indranil Ganguly, Vice President and Chief Information Officer
Project Description: To reduce avoidable medication errors and adverse drug effects, CentraState Healthcare partnered with Siemens Medical Solutions to revamp its health-care process management system, tapping Siemens Soarian and other solutions to deliver bar-coding capabilities both at the pharmacy and the bedside. The project involved nine critical systems and has thus far cut down adverse drug events by 54 percent, providing the nonprofit medical facility with approximately $2 million in savings per year.
Industry: Health Care