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Users: Integration key to real world DLP

In order to get the most out of DLP tools, they need to be tightly linked with other security systems


Vontu's software becomes a traffic cop
At CEC, Gabriel said he uses Vontu's software as a "traffic cop" to determine which e-mails get encrypted by the PGP system and to determine how the messages should be handled by the company's IronPort messaging gateway. An existing partnership between PGP and Vontu had played a role in his decision to invest in the two companies' technologies.

After the aforementioned meeting of the vendors -- largely devoted to designing the company's data flow configuration -- Gabriel said he spent a considerable period of time working out the firm's unique business process and creating related information security policies.

The end result is system where outbound e-mail at CEC moves from Microsoft Exchange into the IronPort appliance, where it is then forwarded to the Vontu system, where the messages are inspected for policy violations using a data-matching technology.

After being fed back into the IronPort system, non-confidential e-mail is distributed, while anything that needs to be encrypted is redirected through PGP's Universal Gateway software before getting sent out.

Meanwhile, anything that fails to meet CEC's data leakage policies is redirected into a special inbox where it can be reviewed by the company's human resources department and, when necessary, forwarded for review to the manager of the employee responsible for sending the e-mail.

"Compared to designing the business process, working with the technology was a breeze, the only sticking point was getting the data flow to work right, which we addressed by getting everyone in a room and staying until it worked," Gabriel said. "Now we're preventing people from attaching the wrong spreadsheet or sending it to the wrong people on a regular basis."

As with the integration of DLP into encryption and e-mail filtering, as well as its ongoing blending with everything from storage systems to networking gear, some users are looking for leakage protection that has hooks into the very applications in which most corporate documents are created, Microsoft's Office productivity suite.

Workshare, a maker of so-called "document integrity software" -- one the many forms of DLP tools -- was recognized by Microsoft in July as one of its top ISVs worldwide.

And while the firm actively pitches its products' abilities to remove "risky data" from Office documents, company executives admit that leakage prevention is only one feature of a broader content management strategy covered by its technologies.

Matt Hines is a senior writer at InfoWorld.
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