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On the road to the virtual desktop

Windows application virtualization and streaming solutions from Microsoft, Symantec, and Thinstall are laying the groundwork for a subscription-based, click 'n' run future. Imagining the possibilities, we put them through a simple SaaS performance test


A simple test of speedy delivery
To better understand the behavior of each application virtualization solution, I constructed a rudimentary test bed featuring Microsoft Office 2003. Using the packaging tools from each solution, I created a virtualized Office image and then used each solution’s distribution mechanism to deploy the image to a Windows XP-based client session.

Thinstall SoftGrid SVS Pro
Click for larger view.
During deployment, I monitored the client session to measure peak network traffic, recording the total bytes sent and received per second in Windows Performance Monitor. I also timed the initial launch of multiple Office applications (Word, Excel, PowerPoint, and Access) in an effort to gauge the efficiency of the three delivery methods.

Note: All testing was conducted under Microsoft Virtual Server 2005 R2 (SP1). In the case of SoftGrid, a Windows Server 2003-based Active Directory environment was created to support the SoftGrid server components. For Symantec SVS Pro, I used a non-Active Directory Windows Server 2003 instance. Thinstall didn’t require any server components; however, I did use the SoftGrid server to host a cached share point containing Thinstall-packaged executables.

Microsoft SoftGrid 4.2
When I first reviewed SoftGrid in July 2006 ("SoftGrid opens a stream toward application manageability") I found a product with tremendous promise saddled with an overly complex sequencing process and myriad runtime limitations. It’s now a year later and virtually nothing has changed. Version 4.2 is still plagued by UI quirks and omissions, the failure to automatically share the Content folder during the server installation process being the most glaring (unforgivable, really). There has been no real improvement in application compatibility; for example, SoftGrid still can’t handle applications that employ headless services (such as systems management agents). In fact, other than support for Windows Vista as a client OS, SoftGrid is effectively unchanged from its previous incarnation.

All of which makes the logic behind Microsoft’s decision to acquire SoftGrid from its original developer, Softricity, all the more apparent. The Redmond giant has a history of obtaining half-baked products for the purpose of gaining access to a particular core technology -- in this case, the SoftGrid virtualization client and streaming engine. Microsoft needs these code nuggets in order to flesh out its grand scheme for a subscription-based computing model (see my blog post, "Microsoft's Virtualization Endgame," for details). And barely 12 months since the acquisition, the gutting has begun.

For example, Microsoft recently announced a new packaging tool for SoftGrid, one that allows customers to redistribute SoftGrid-encoded applications using Microsoft’s Windows Installer service. This makes it easier for customers to decouple the virtualization client layer from the streaming server layer, effectively making the SoftGrid OSD package format a viable stand-alone delivery platform, much as the company’s VHD (Virtual Hard Disk) format functions for virtual servers. It also helps SoftGrid applications play better with existing configuration management environments because the OSD is wrapped within the widely supported Windows Installer (MSI) package format.

Randall C. Kennedy is a contributing editor of the InfoWorld Test Center, and he writes the Enterprise Desktop blog.
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 The Bottom Line

Symantec SVS Pro 2.1
Symantec, symantec.com

Good  7.5
criteria score weight
Management 8 25%
Scalability 8 25%
Setup 7 20%
Usability 7 20%
Value 7 10%

Cost:
SVS Client free for private/student use; $55 per client for commercial use (includes streaming support)

Platforms:
Requires Windows Server 2003 (for AppStream); supports Windows 2000, XP, and Vista as clients

Bottom Line:
SVS gains in partner AppStream a much needed streaming capability to support its already robust virtualization layer. The combined solution allows applications to be launched from a Web browser, and headless services are supported. However, the level of integration between the OEM components is imperfect and simple deployment tasks require too many steps, not to mention the slow initial response time for virtualized applications. Still, it’s the closest thing to “click ‘n run” on the market today.

About our Reviews and Scoring Methodology

 The Bottom Line

Microsoft SoftGrid 4.2
Microsoft, microsoft.com

Good  7.4
criteria score weight
Management 8 25%
Scalability 8 25%
Setup 7 20%
Usability 6 20%
Value 8 10%

Cost:
Free to Microsoft Software Assurance Program customers

Platforms:
Requires Windows Server 2003 with Active Directory; supports Windows 2000, XP, Vista and Windows Terminal Services as clients

Bottom Line:
SoftGrid has changed little since our previous review. Strong points are tight integration with Active Directory and a well-optimized streaming model. However, it still suffers from usability quirks and an overly complex sequencing process, and it lacks support for headless services. Nevertheless, Microsoft’s acquisition of SoftGrid, and its decision to de-couple the client from the server, point to an important role for the underlying technology in future Microsoft products and services.

About our Reviews and Scoring Methodology

 The Bottom Line

Thinstall Virtualization Suite 3.2
Thinstall, thinstall.com

Good  7.1
criteria score weight
Management 7 25%
Scalability 7 25%
Setup 7 20%
Usability 8 20%
Value 6 10%

Cost:
$5,000 for Virtualization Suite; $39 per node for deployed applications

Platforms:
Supports most variations of Windows 2000, XP, 2003 and Vista

Bottom Line:
Bottom Line: Thinstall continues to deliver a no-frills solution that makes the process of packaging and deploying virtualized applications almost trivially simple. The completely self-contained virtualization environment requires no client agent or back-end server, and it delivers excellent runtime performance. However, the acquisition of competitors Softricity and Altiris has left Thinstall as the lone pioneer in a rapidly maturing market. Previously overlooked deficiencies, like the lack of client-side caching and the inability to stream over non-SMB connection types, will become magnified in the light of this newly competitive landscape.

About our Reviews and Scoring Methodology


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