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Supersmart phones for extreme mobility

We pick seven serious business phones with all the bells and whistles, plus the power and flexibility that real mobile professionals need


Note that the scorecard for this review reflects the shortcomings of Windows Mobile 5, which was shipped with the device received for this review. A check of HTC's Web site on the filing date for this review showed that the Windows Mobile 6 update was still unavailable.

Enterprise, executive, and mobile pros and cons
No round-up of mobile devices could cover the entire range of purchasing options. I initially chose the four vendors -- BlackBerry, HTC, Nokia, and T-Mobile -- that were most approachable, and my priority was to hit the three most prevalent, most open mobile platforms on the market: BlackBerry, Symbian Series 60 3rd Edition, and Windows Mobile 6 Professional. You can be sure I'll cover more platforms and review more devices in the future.

Brand and platform shouldn't necessarily lead buying criteria for mobile users. It's more important to choose a device that fits the way you'll use it, and that's why I chose to split my reviews into the enterprise, mobile executive, and mobile professional categories. Don't see these as lines that can't be crossed. Upscale mobile professionals will find mobile executive devices worthwhile. Any professional who manages remote networks will probably find an enterprise handset to be an invaluable asset, far more useful than an ordinary phone and much more convenient than a notebook.

Still, a review needs winners, so without further qualification, here they are. The BlackBerry 8800 is the best BlackBerry yet made, and it is responsible for my discovery of GPS and TeleNav GPS Navigator, both of which I find indispensable. But the Nokia E61i's combination of Wi-Fi, a fast GUI, Adobe Flash Lite, in-device rich attachment viewing and editing, a quick and accurate browser, Voice Aid, ubiquitous messaging (which includes BlackBerry Connect), VPN, VoIP, and native custom application support gives the Nokia E61i a decisive win in the enterprise category and overall. I hope that TeleNav gets GPS Navigator ported to this device soon.

If trophy phone were a category, Nokia's E65 would win it hands-down. But the T-Mobile Wing (HTC Herald) looks great, feels good in your hand, pockets easily, has a full slide-out keyboard, sports a fine touch-sensitive display with portrait and landscape orientation, and shares many of the qualities of Nokia's E61i (but neither its performance nor its platform). Plus, it's compatible with all Windows Mobile 6 Professional applications. Of all the devices here, the Wing also fits best in both mobile executive and mobile professional categories.

Of the devices I judged suited to mobile professionals, the choice comes down to the better of two so-so devices. The BlackBerry 8300 (Curve) and the AT&T 8525 (HTC Hermes) are both imperfect. Of the two, AT&T's 8525 is more powerful, but it's a brick. Life's too short to carry an ugly phone. Curve is attractive and capable, but if you need a BlackBerry, I'd skip Curve and go straight to the 8800, which is marked down in preparation for the arrival of BlackBerry 8820.

Assuming you want better than so-so, your choice comes down to the Nokia E61i or T-Mobile Wing. It's only fair to subject myself to my own recommendations, so I'll be carrying these devices for the next several months, switching between them as my primary mobile phone. It will take me some time to transition from the BlackBerry 8800 to the Nokia E61i, and I'll chronicle that experience in my blog.

Now, if you can afford two iPhones and you can stand to carry something the size of two iPhones, then HTC's Advantage X7501 may be your wireless dream come true. It has everything: Wi-Fi, GPS, broad cellular network compatibility with no operator lock-in, Bluetooth stereo, a perfect display, a detachable keyboard, and video output. Expensive? Yes. A phone? If you already have a Bluetooth implant, then yes. For me, no, but with a data-only wireless plan and TeleNav GPS Navigator, the X7501 will be accompanying me everywhere I go.

I'm still dependent on the MacBook Pro, but I'm dumping the spiral notebooks that I always use to take notes and then promptly misplace. Maybe I won't need to blog on a BlackBerry or balance a notebook on my knees in a meeting hall. With the X7501 recognizing 95 percent of my sloppy handwriting (that's better than I can do), maybe I can just blog my notes. Or maybe I'm just dreaming. I'll find out, and you will too as you read my blog.

Tom Yager is chief technologist of the InfoWorld Test Center. He also writes InfoWorld's Ahead of the Curve and Enterprise Mac blogs.
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 The Bottom Line

AT&T 8525 (HTC Hermes)
AT&T, att.com

Fair  6.3
criteria score weight
Extensibility 7 20%
Messaging 6 20%
Networking 7 20%
Usability 5 20%
Multimedia 8 10%
Value 5 10%

Cost:
$599.99 retail; $349.99 with two-year AT&T contract

Platforms:
Windows Mobile 5 Pocket PC Edition; Windows XP or Vista required for desktop sync

Bottom Line:
The AT&T 8525 (HTC Hermes) is a fatter, faster version of the T-Mobile Wing, but in a silvertone case. The thumbwheel, macro-focus camera, and infrared are nice touches, but the 8525 is an old-fashioned brick that's uncomfortable to hold. At present, AT&T is still shipping the 8525 with Windows Mobile 5, and a promised update to Windows Mobile 6 Professional is not available.

About our Reviews and Scoring Methodology

 The Bottom Line

BlackBerry 8300 (Curve)
Research In Motion, blackberry.com

Good  7.4
criteria score weight
Extensibility 7 20%
Messaging 9 20%
Networking 7 20%
Usability 7 20%
Multimedia 8 10%
Value 6 10%

Cost:
$539 unlocked; $199.99 with two-year AT&T contract (currently $0 with rebate on amazon.com)

Platforms:
BlackBerry Desktop backup, restore, upload requires Windows; included Roxio Media Manager (Windows) converts video and audio for playback; Mac OS X PDA sync and upload with PocketMac (free download from blackberry.com); device is programmable in Java using free RIM-supported tools; optional BlackBerry Enterprise Server software links to existing messaging server

Bottom Line:
BlackBerry 8300 (Curve) kicks off a new trend toward more relaxed, lifestyle-friendly devices for individuals. Curve is a full BlackBerry with a QWERTY keyboard and trackball, but in a smaller, more shapely package with Bluetooth stereo audio, a two-megapixel still camera with light, and Windows software for converting video and audio for playback on the device.

About our Reviews and Scoring Methodology

 The Bottom Line

BlackBerry 8800
Research In Motion, blackberry.com

Very Good  8.0
criteria score weight
Extensibility 7 20%
Messaging 10 20%
Networking 7 20%
Usability 8 20%
Multimedia 7 10%
Value 9 10%

Cost:
$549 to $599 unlocked; $299 to $349 with two-year contract

Platforms:
BlackBerry Desktop backup, restore, upload requires Windows; Mac OS X PDA sync and upload with PocketMac (free download from blackberry.com); device is programmable in Java using free RIM-supported tools; optional BlackBerry Enterprise Server software links to existing messaging server

Bottom Line:
The BlackBerry 8800 is already established as the flagship BlackBerry handset on GSM/GPRS/EDGE networks. This rich and easy-to-use device stands apart for its trackball, comfortable shape, perfected keyboard, built-in GPS with standard navigation software, and unparalleled battery life supporting 22 days standby on a single charge.

About our Reviews and Scoring Methodology

 The Bottom Line

HTC Advantage X7501
HTC, htc.com

Very Good  8.4
criteria score weight
Extensibility 8 20%
Messaging 8 20%
Networking 10 20%
Usability 9 20%
Multimedia 7 10%
Value 7 10%

Cost:
$899

Platforms:
Windows Mobile 6 Professional; syncs with Windows Outlook (trial version included); C++ and .NET Compact Framework and Visual Studio 2005 are used to develop custom apps

Bottom Line:
Finally, a Windows Mobile device that almost makes you want to leave your notebook PC at home. The X7501 is an absolute beauty, with a sharp five-inch display, a snap-on QWERTY keyboard, fast Wi-Fi, an 8GB microdrive, and video output. The X7501 is not cheap, but it'll make you and everyone who sees you with it forget all about the iPhone.

About our Reviews and Scoring Methodology

 The Bottom Line

Nokia E61i
Nokia, nokia.com

Very Good  8.3
criteria score weight
Extensibility 9 20%
Messaging 7 20%
Networking 10 20%
Usability 8 20%
Multimedia 7 10%
Value 8 10%

Cost:
$699.99 retail; $450 estimated street

Platforms:
Symbian Series 60 3rd Edition; supports C++, Java, JavaScript, Perl, and Python custom applications; Windows desktop management and sync suite and Mac file sync included

Bottom Line:
Nokia’s E61i is an exceptional QWERTY handset nearly overloaded with connectivity, customizability, and out-of-the-box applications. VoIP, hands and eyes-free operation, Office document editing, and an oversized display that’s readable even in direct sunlight top this handset’s long list of distinguishing features.

About our Reviews and Scoring Methodology

 The Bottom Line

Nokia E65
Nokia, nokia.com

Very Good  8.1
criteria score weight
Extensibility 9 20%
Messaging 7 20%
Networking 10 20%
Usability 7 20%
Multimedia 7 10%
Value 8 10%

Cost:
$699.99 retail; $430 estimated street (unlocked)

Platforms:
Symbian Series 60 3rd Edition; supports C++, Java, JavaScript, Perl, and Python custom applications; Windows desktop management and sync suite and Mac file sync included

Bottom Line:
Would Nokia's E61i be your dream handset if it weren't so big? The E65 is essentially the E61i done as a handsome executive phone with a slide-out numeric keypad. The E65 is expensive for a phone, and Nokia didn't do as well as I'd hoped at adapting the 12-key keyboard to use in Web apps. Still, the E65 is a rare, pocketable, boardroom-compatible enterprise handset that will integrate with any solution built around Nokia's E61i or comparable QWERTY handset.

About our Reviews and Scoring Methodology

 The Bottom Line

T-Mobile Wing (HTC Herald)
T-Mobile, tmobile.com

Very Good  8.1
criteria score weight
Extensibility 7 20%
Messaging 8 20%
Networking 9 20%
Usability 9 20%
Multimedia 7 10%
Value 8 10%

Cost:
$499 retail; currently $299 with two-year T-Mobile contract

Platforms:
Windows Mobile 6 Professional; syncs with Windows Outlook (trial version included); C++ and .NET Compact Framework and Visual Studio 2005 are used to develop custom apps

Bottom Line:
T-Mobile Wing, a Windows Mobile 6 Professional handset, is an attractive yet full-featured device. Windows Mobile 6 Professional, with Mobile Office 2007, really shines on Wing, which has a roomy slide-out QWERTY keyboard and a screen that responds to stylus and fingertip. T-Mobile lacks 3G coverage, but Wing's Wi-Fi kicks in on your LAN and wherever there's a T-Mobile Hotspot.

About our Reviews and Scoring Methodology


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