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Supersmart phones for extreme mobility

We pick seven serious business phones with all the bells and whistles, plus the power and flexibility that real mobile professionals need


There are multiple ways to dial calls on the E65. There is the slide-out dialpad of course, but unlike most clamshell or flip phones the E65's 15-button navigation array works when the dialpad is not extended. A dedicated button on the handset's side puts it in listen mode for voice recognition dialing and commands. A long press on a Bluetooth headset's call button will do the same thing.

As in the E61i, Voice Aid lets you drive the device "blind," that is, without using the display or keypad. A very clear synthesized voice walks you through your contacts, call log, voicemail, and clock and enables very easy dialing of arbitrary phone numbers. It's easy, safe to use while driving, operable without breaking your stride while walking, and works in those environments that confuse voice recognition.

A text-to-speech facility, with a selection of synthesized voices that well exceed the quality and modulation range of software voices on Windows and Mac OS, is built into the E61i and E65. There is a message reader among the office tools, but the speech capabilities are really there for custom software to tap.

The fact that the E65's pricing and feature set are identical to the E61i's makes it clear that Nokia expects multi-unit E61i deployments to include less cumbersome, less flashy E65 handsets for managers and executives that need a phone most of all, but who also need to be fully plugged into enterprise solutions built around other Nokia E-series handsets.

If you have a bias against Windows Mobile, as I find a surprising number of people do, T-Mobile's Wing (HTC Herald) has the power to bring you around. It is a full-fledged enterprise handset, not an underpowered smartphone, that is in a league of its own with regard to style and usability. Wing leverages the extremely impressive Windows Mobile 6 to lend it high configurability, a large array of standard applications, access to a huge library of available applications, and flexibility in custom application development using familiar Windows tools.

What lands Wing in the mobile executive category is its tasteful looks and compact shape. Its case is completely covered in a soft-touch, scratch- and fingerprint-resistant, quietly iridescent midnight blue matte finish. Its only chrome flash consists of a thin ring around the circular navigation control and its center select button. The shape and finish were clearly chosen to skew neither male nor female.

T-Mobile's Wing has a right-sized touchscreen display that operates in portrait or landscape mode, and a circular navigation pad flanked by six convenience keys that wrap around the sides of the case. The USB/headset jack is covered by a rubber door that lifts and swivels out of the way. The Micro SD memory expansion slot is externally accessible and covered by a rubber flap that fits snugly when closed. Having all of its external openings covered lends to Wing's uncanny ability to disappear when it's not lit.

Wing is not a fast Windows Mobile 6 phone, but keep in mind that even at its best, Windows Mobile is, in general, not a performance platform. It is built for portability and guaranteed application compatibility across hardware vendors. To build Wing light and compact, its manufacturer, HTC, dialed back the device's clock speed and went with an application processor that lacks ATI's accelerated graphics (which other HTC devices use only in media player apps). Wing exhibits launch-time delays for many applications, but these can be reduced by disabling HTC's memory-sparing feature that removes programs from fast RAM once they are closed. Most Windows Mobile devices keep apps in RAM.

Unlike AT&T's 8525 (HTC Hermes), T-Mobile's Wing shipped as a Windows Mobile 6 Professional device (AT&T plans a free upgrade for 8525 users that was not available in time for this review). The differences between WM5 and WM6 are substantial, and mark a departure from the staid Pocket PC. Office is now a standard feature, so you can view PowerPoint decks and view and edit Word and Excel documents. The WM6 e-mail client is second only to BlackBerry, which is no small feat considering that WM6 does on the handset much of what BlackBerry shifts to the server. WM6 has HTML e-mail, an Outlook-like interface and even Outlook-like functionality, and Internet sharing (tethering) that is much easier to enable than it was in WM5. Further, Pocket Internet Explorer is much closer to a desktop model than it was in WM5. If you've got Exchange Server or a mail server compatible with it, WM6 takes on the attributes of a Windows desktop client. If you don't have Exchange, or if fate causes you to temporarily lose access to your IT services, WM6's Windows Live integration with its free Hotmail and Microsoft Messenger IM can be a lifeline. As small as it is, Wing takes full advantage of WM6 Professional.

Tom Yager is chief technologist of the InfoWorld Test Center. He also writes InfoWorld's Ahead of the Curve and Enterprise Mac blogs.
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 The Bottom Line

AT&T 8525 (HTC Hermes)
AT&T, att.com

Fair  6.3
criteria score weight
Extensibility 7 20%
Messaging 6 20%
Networking 7 20%
Usability 5 20%
Multimedia 8 10%
Value 5 10%

Cost:
$599.99 retail; $349.99 with two-year AT&T contract

Platforms:
Windows Mobile 5 Pocket PC Edition; Windows XP or Vista required for desktop sync

Bottom Line:
The AT&T 8525 (HTC Hermes) is a fatter, faster version of the T-Mobile Wing, but in a silvertone case. The thumbwheel, macro-focus camera, and infrared are nice touches, but the 8525 is an old-fashioned brick that's uncomfortable to hold. At present, AT&T is still shipping the 8525 with Windows Mobile 5, and a promised update to Windows Mobile 6 Professional is not available.

About our Reviews and Scoring Methodology

 The Bottom Line

BlackBerry 8300 (Curve)
Research In Motion, blackberry.com

Good  7.4
criteria score weight
Extensibility 7 20%
Messaging 9 20%
Networking 7 20%
Usability 7 20%
Multimedia 8 10%
Value 6 10%

Cost:
$539 unlocked; $199.99 with two-year AT&T contract (currently $0 with rebate on amazon.com)

Platforms:
BlackBerry Desktop backup, restore, upload requires Windows; included Roxio Media Manager (Windows) converts video and audio for playback; Mac OS X PDA sync and upload with PocketMac (free download from blackberry.com); device is programmable in Java using free RIM-supported tools; optional BlackBerry Enterprise Server software links to existing messaging server

Bottom Line:
BlackBerry 8300 (Curve) kicks off a new trend toward more relaxed, lifestyle-friendly devices for individuals. Curve is a full BlackBerry with a QWERTY keyboard and trackball, but in a smaller, more shapely package with Bluetooth stereo audio, a two-megapixel still camera with light, and Windows software for converting video and audio for playback on the device.

About our Reviews and Scoring Methodology

 The Bottom Line

BlackBerry 8800
Research In Motion, blackberry.com

Very Good  8.0
criteria score weight
Extensibility 7 20%
Messaging 10 20%
Networking 7 20%
Usability 8 20%
Multimedia 7 10%
Value 9 10%

Cost:
$549 to $599 unlocked; $299 to $349 with two-year contract

Platforms:
BlackBerry Desktop backup, restore, upload requires Windows; Mac OS X PDA sync and upload with PocketMac (free download from blackberry.com); device is programmable in Java using free RIM-supported tools; optional BlackBerry Enterprise Server software links to existing messaging server

Bottom Line:
The BlackBerry 8800 is already established as the flagship BlackBerry handset on GSM/GPRS/EDGE networks. This rich and easy-to-use device stands apart for its trackball, comfortable shape, perfected keyboard, built-in GPS with standard navigation software, and unparalleled battery life supporting 22 days standby on a single charge.

About our Reviews and Scoring Methodology

 The Bottom Line

HTC Advantage X7501
HTC, htc.com

Very Good  8.4
criteria score weight
Extensibility 8 20%
Messaging 8 20%
Networking 10 20%
Usability 9 20%
Multimedia 7 10%
Value 7 10%

Cost:
$899

Platforms:
Windows Mobile 6 Professional; syncs with Windows Outlook (trial version included); C++ and .NET Compact Framework and Visual Studio 2005 are used to develop custom apps

Bottom Line:
Finally, a Windows Mobile device that almost makes you want to leave your notebook PC at home. The X7501 is an absolute beauty, with a sharp five-inch display, a snap-on QWERTY keyboard, fast Wi-Fi, an 8GB microdrive, and video output. The X7501 is not cheap, but it'll make you and everyone who sees you with it forget all about the iPhone.

About our Reviews and Scoring Methodology

 The Bottom Line

Nokia E61i
Nokia, nokia.com

Very Good  8.3
criteria score weight
Extensibility 9 20%
Messaging 7 20%
Networking 10 20%
Usability 8 20%
Multimedia 7 10%
Value 8 10%

Cost:
$699.99 retail; $450 estimated street

Platforms:
Symbian Series 60 3rd Edition; supports C++, Java, JavaScript, Perl, and Python custom applications; Windows desktop management and sync suite and Mac file sync included

Bottom Line:
Nokia’s E61i is an exceptional QWERTY handset nearly overloaded with connectivity, customizability, and out-of-the-box applications. VoIP, hands and eyes-free operation, Office document editing, and an oversized display that’s readable even in direct sunlight top this handset’s long list of distinguishing features.

About our Reviews and Scoring Methodology

 The Bottom Line

Nokia E65
Nokia, nokia.com

Very Good  8.1
criteria score weight
Extensibility 9 20%
Messaging 7 20%
Networking 10 20%
Usability 7 20%
Multimedia 7 10%
Value 8 10%

Cost:
$699.99 retail; $430 estimated street (unlocked)

Platforms:
Symbian Series 60 3rd Edition; supports C++, Java, JavaScript, Perl, and Python custom applications; Windows desktop management and sync suite and Mac file sync included

Bottom Line:
Would Nokia's E61i be your dream handset if it weren't so big? The E65 is essentially the E61i done as a handsome executive phone with a slide-out numeric keypad. The E65 is expensive for a phone, and Nokia didn't do as well as I'd hoped at adapting the 12-key keyboard to use in Web apps. Still, the E65 is a rare, pocketable, boardroom-compatible enterprise handset that will integrate with any solution built around Nokia's E61i or comparable QWERTY handset.

About our Reviews and Scoring Methodology

 The Bottom Line

T-Mobile Wing (HTC Herald)
T-Mobile, tmobile.com

Very Good  8.1
criteria score weight
Extensibility 7 20%
Messaging 8 20%
Networking 9 20%
Usability 9 20%
Multimedia 7 10%
Value 8 10%

Cost:
$499 retail; currently $299 with two-year T-Mobile contract

Platforms:
Windows Mobile 6 Professional; syncs with Windows Outlook (trial version included); C++ and .NET Compact Framework and Visual Studio 2005 are used to develop custom apps

Bottom Line:
T-Mobile Wing, a Windows Mobile 6 Professional handset, is an attractive yet full-featured device. Windows Mobile 6 Professional, with Mobile Office 2007, really shines on Wing, which has a roomy slide-out QWERTY keyboard and a screen that responds to stylus and fingertip. T-Mobile lacks 3G coverage, but Wing's Wi-Fi kicks in on your LAN and wherever there's a T-Mobile Hotspot.

About our Reviews and Scoring Methodology


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