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The great Office Server smorgasbord, part 3: Forms and flexibility with Office Forms Server 2007

For businesses reliant on forms processing or wanting internal business intelligence capability, the combination of InfoPath 2007 and Forms Server 2007 is unbeatable


We actually didn’t need to install Forms Server 2007 on its own, since we were already testing on SharePoint Server 2007 Enterprise. Of course, we didn’t discover that until after we were almost done installing Forms Server, so we can tell you that the installation process is exactly the same as the one for SharePoint Server detailed during the first review in this series -- not surprising, since they’re essentially the same thing. Just remember 64-bit CPU, loads of RAM, Windows Server 2003, and the .Net framework.

 The Bottom Line

InfoPath 2007 and Microsoft Office Forms Server 2007
Microsoft, microsoft.com

Good  7.3
criteria score weight
Ease-of-use 8 20%
Features 8 20%
Management 7 15%
Scalability 7 20%
Security 7 15%
Value 6 10%

Cost:
InfoPath Client: $199 (est) Office Forms Server CAL: $54 (est) Office SharePoint Server 2007: $4,424 (est) Office Forms Server 2007: $4,424 (est)

Platforms:
Windows Server 2003, Windows XP, Vista

Bottom Line:
InfoPath 2007 and SharePoint 2007 Enterprise or Forms Server 2007 have enough combined power to truly revolutionize how your company handles forms. From content to display capabilities, the duo handles it all and adds security and business intelligence into the mix to boot

About our Reviews and Scoring Methodology

Once installed, Forms Server applies all of SharePoint’s power to InfoPath forms processing. One feature provides users with easy access to other SharePoint document data for use as external data sources in InfoPath forms. Connecting InfoPath to any external data source is already fairly simple; just hit Data Connections under the Tools menu and define the source. SharePoint, however, makes this even easier by keeping everything in the Office family format and applying its own security structure to the library. Forms Server also has a centralized application management feature that lets administrators and managers track which data is being used in which forms across the team site, including the overlay of security, versioning, and document library resources.

More important, Forms Server makes it much easier to deploy forms in formats to be displayed in places other than InfoPath. InfoPath-published forms can become part of SharePoint’s browser-based views of work sites, partner sites, and workflows. There’s even a mobility extension for handhelds, all done automatically with no need for much end-user intervention. Just design your form, publish to SharePoint, and MOSS’s forms processing takes care of the rest.

All this not only enables great data gathering, it lets you build InfoPath forms that can act as business intelligence-gathering agents by displaying up-to-the-minute values from other InfoPath forms as external data sources. This takes a little work, but small and midsize companies as well as similarly sized work teams in larger companies can use this to build fairly sophisticated business performance metrics in-house without the need to hire separate business analysts or developers.

Overall, we found the combination of InfoPath 2007 and Forms Server 2007/SharePoint 2007 Enterprise to be phenomenally powerful. Sure, it can represent quite a bit of work. There’s really no help for converting paper-based forms into InfoPath-accessible electronic forms other than by rekeying, for example. But the benefits can be tremendous. Partners can add data to your work sites in an easy and organized way and that data can be viewed up to the minute via the Web, via InfoPath in other forms, or via Excel using SharePoint’s Excel Services.

All of that is doable now by folks we can categorize as power users, in other words, front-line business personnel, not programmers. That lifts a significant workload off the IT department and in many cases obviates the need for expensive business analysts or consultants. If you’ve got enough forms and the right vision, Forms Server 2007 and SharePoint Server 2007 can pay for themselves right there. That doesn’t mean IT personnel don’t have to pay attention to SharePoint and Forms Server. Both of these are potential resource hogs in a server room. Left unchecked, IT admins in big firms can quickly find their hard disks inundated with usable forms, broken forms, various versions of forms, and similar messes. Allowing end-users to define their work sites and the forms required on those sites is fine, but IT managers need to stay on top of how many team sites there are and enforce strict guidelines on server usage to keep SharePoint’s burgeoning infrastructure manageable.

Oliver Rist is senior contributing editor of the InfoWorld Test Center. He also writes the SMB IT blog and the Enterprise Windows column. Brian Chee is a senior contributing editor at InfoWorld.
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