Free Newsletters
Technology & Business Daily

InfoWorld
Log-in | Register

IBM contractor loses employee data

Data tapes containing sensitive information on current and former IBM employees were lost during transit by a third-party vendor, a situation IBM is calling inadvertent


An unnamed IBM vendor has lost tapes containing sensitive information on IBM employees, the computer maker confirmed Tuesday.

The tapes went missing in transit from a contractor's vehicle on Feb. 23 near the intersection of Interstate 287 and 684 -- just a few miles south of IBM's Armonk, New York, headquarters, said IBM spokesman Fred McNeese. "We've investigated the incident and concluded that the tape loss was inadvertent."

IBM has run an ad in the local newspaper -- the Westchester Journal News -- seeking help in retrieving the tapes but has been unable to recover them. "We don't know what happened to the tapes," McNeese said.

"We've had no indication that any information on the tapes has been accessed," he added.

Still, some of the tapes could be misused if they fell in to the wrong hands. The tapes contained sensitive information including dates of birth, Social Security numbers, and addresses of current and former IBM employees. The majority of information was related to ex-IBMers, McNeese said.

Some of the tapes were not encrypted, and McNeese could not say whether this was in violation of IBM policy.

The company is not releasing details on how much data was lost, but a large number of former IBM employees appear to have been affected. IBM began notifying victims of the breach on April 9, and letters offering one year's worth of free credit monitoring were still going out on Tuesday, McNeese said.

The data breach is an embarrassment for IBM, which has been increasingly pushing data security as part of its portfolio of IT services.

IBM is not the only company to have a contractor lose this type of information, however. Long Island Railroad and Time Warner have blamed data protection vendor Iron Mountain for lost tapes. And United Parcel Service of America has been fingered for missing tapes by Bridgeport, Connecticut's People's Bank and by Citigroup.


Talkback:

commentPost a Comment

 

MOST COMMENTS

 
 





Solutions to the Toughest IT Challenges in Remote Offices
Though small in size, remote offices face many of the same IT challenges as larger central offices. This Webcast zeroes in on the top line challenges to deliver information that can provide immediate benefits to your business. Sponsor: AMD and Dell

»  Click here to view this Webcast
  Zombie PCs Are Attacking Your LAN
A recent study showed that malware-infected zombie PCs are now a bigger threat to ISPs and Web infrastructure than DoS attacks. As this brand new IT Strategy Guide explains, an increased use of peer-to-peer techniques by the attackers has made it harder to fight back. Download now, compliments of Verio:

»  Click here to download now

- Special Advertising Partners -
WHITE PAPERS
 

» Technology White Papers Library

Technology White Papers by Topic

Technology White Papers E-mail Alert

Find out when the latest white paper is available:
 
 
INFOWORLD MARKETPLACE
 
» BUY A LINK NOW
 
 

Video

 
 
 

Podcasts

 
 
 

 

Columnists

 
 
 

Resource Center


Ads by techwords beta  [See your link here]
 




Sponsored Technology Links

 
 
 HOME  NEWS  BLOGS  PODCASTS  VIDEOS  TECHNOLOGIES  TEST CENTER  EVENTS  CAREERS   About | Advertise | Awards | RSS | Contact Us 

Copyright © 2008, Reprints, Permissions, Licensing, IDG Network, Privacy Policy, Terms of Service.
All Rights reserved. InfoWorld is a leading publisher of technology information and product reviews on topics including viruses,
phishing, worms, firewalls, security, servers, storage, networking, wireless, databases, and web services.

CIO :: ComputerWorld :: CSO :: Demo :: GamePro :: Games.net :: IDG Connect :: IDG World Expo
Industry Standard :: IT World :: JavaWorld :: LinuxWorld :: MacUser :: Macworld :: Network World :: PC World :: Playlist