Free Newsletters
Technology & Business Daily

InfoWorld
Log-in | Register

TJX data heist confirmed as largest ever

Retailer reveals that attacks resulted in loss of 45.7 million consumer records


According to the SEC report, the company's systems were first attacked by outsiders during July 2005, and then repeatedly targeted until Dec. 2006, when TJX officials said they first became aware of the breach.

Once investigators were called in at that time they determined the intruders were still present on the company's computing systems, and began monitoring the attack, which finally concluded in January 2007.

One of the incidents that may have led to the firm's discovery of the breach was reports sent to TJX in November 2006 by law enforcement officials in Florida who had uncovered a ring of thieves using credit card stolen from the retailer to carry out fraudulent transactions. Six people have been jailed in connection to those crimes, and another four people currently are wanted by the Florida Department of Law Enforcement.

The company offered a number of new details about the types of data that were stolen via the intrusions.

TJX claims that one of the problems it has encountered during its investigation is that the information that thieves were lifting from its payment processing systems was also being routinely deleted by the company as part of its storage security practices.

"We have been able to identify only some of the information that we believe was stolen; prior to discovery of the computer intrusion, we deleted in the ordinary course of business the contents of many files that we now believe were stolen," the company said.   "In addition, the technology used by the intruder has, to date, made it impossible for us to determine the contents of most of the files we believe were stolen in 2006."

The firm reported that customer's credit and debit card personal identification numbers (PINs) were likely not compromised because that information was encrypted at the point-of-sale before being stored on the Framingham systems and was not retained in the Watford systems. Customers' names and addresses were not stored on the Framingham system in connection with payment card or check transactions, the firm said.

Debit card information used by customers in the Canada stores was also not compromised, according to the report.

The firm said it stopped the practice of storing so-called Track 2 data taken from the magnetic stripes on payment cards after Sept. 2003, and that it had implemented masking tools to obscure PIN information and other payment card and check information in early 2006.

In its 10-K filing, TJX reported it has already spent roughly $5 million on recovery efforts related to the attack and indicated it may continue to pay for the incident, in particular through lawsuits. On March 21, one of the company's shareholders, the Arkansas Carpenters Pension Fund, announced a suit against   TJX for failing to provide more details about the intrusion.

Matt Hines is a senior writer at InfoWorld.
« PREVIOUS PAGE | 1 | 2 


Talkback:

commentPost a Comment

 

MOST COMMENTS

 
 





What Every Enterprise Needs to Know About VDI
Today's enterprise IT environment is already complex, and replete with heterogeneous technologies. Attend this informative webcast to understand the key components for deploying and managing virtual desktop infrastructure in your environment. Sponsor: VDIworks

»  Click here to view this Webcast
  Zombie PCs Are Attacking Your LAN
A recent study showed that malware-infected zombie PCs are now a bigger threat to ISPs and Web infrastructure than DoS attacks. As this brand new IT Strategy Guide explains, an increased use of peer-to-peer techniques by the attackers has made it harder to fight back. Download now, compliments of Verio:

»  Click here to download now

- Special Advertising Partners -
WHITE PAPERS
 

» Technology White Papers Library

Technology White Papers by Topic

Technology White Papers E-mail Alert

Find out when the latest white paper is available:
 
 
INFOWORLD MARKETPLACE
 
» BUY A LINK NOW
 
 

Video

 
 
 

Podcasts

 
 
 

 

Columnists

 
 
 

Resource Center


Ads by techwords beta  [See your link here]
 




Sponsored Technology Links

 
 
 HOME  NEWS  BLOGS  PODCASTS  VIDEOS  TECHNOLOGIES  TEST CENTER  EVENTS  CAREERS   About | Advertise | Awards | RSS | Contact Us 

Copyright © 2008, Reprints, Permissions, Licensing, IDG Network, Privacy Policy, Terms of Service.
All Rights reserved. InfoWorld is a leading publisher of technology information and product reviews on topics including viruses,
phishing, worms, firewalls, security, servers, storage, networking, wireless, databases, and web services.

CIO :: ComputerWorld :: CSO :: Demo :: GamePro :: Games.net :: IDG Connect :: IDG World Expo
Industry Standard :: IT World :: JavaWorld :: LinuxWorld :: MacUser :: Macworld :: Network World :: PC World :: Playlist