Ricoh could have made the Aficio CL4000DN a little easier to use. The control panel requires drilling down through many menu
layers to change anything. The Adobe PostScript driver looks cluttered and has disappointing limitations. For example, it
can print watermarks in only three fonts, and only in gray. The printed setup and usage manuals are generally thorough, but
the advanced topics in on-screen help files are less so.
The Aficio CL4000DN's paper handling gets mixed marks. The main paper tray adjusts easily and senses paper size, but it feels
flimsy, and you have to flip a lever to match paper weight. Stick-on, paper-size labels are convenient -- until you have to
change them. The auxiliary tray is sturdy, but its spring-loaded latch on our unit was finicky.
The many levers and latches inside the Aficio CL4000DN seem daunting at first, but they make sense when you use them. The
front opens to expose the paper path; the left wall folds down to reveal the imaging components. Toner comes in big, translucent
tubes that plug in to hoppers nesting under the output tray. Xerox's Phaser 6300DN has a similar design, but the CL4000DN's
is better because the output-tray-cum-lid is attached instead of loose. A rotating, louvered cover on the exhaust port allows
you to direct the printer's hot, smelly air as you wish.
Ricoh prices the Aficio CL4000DN at about $1,200 with duplexer. Adding a 40GB hard drive ($330) and a second paper tray ($390;
you can add two of them) makes a fully configured model the cheapest in our roundup by $500. Ricoh's consumables are also
among the most economical based on our calculations.
Ricoh Aficio CL7200
The Aficio CL7200 topped our ratings by offering excellent print quality and blazing text speed for a comparatively low price
-- considering it's a tabloid-size printer. Cheap consumables sweeten the deal. A spooling issue with one of our test files
slowed its average graphics speed, but that's a minor complaint.
The Aficio CL7200 averaged a chart-topping 25.2 ppm when printing text, and the results were exemplary: Letters looked a little
light, but crisp, and nearly perfect, even at tiny sizes. Graphics looked great: spot-on color swatches, smooth transitions
between shades, and attractive, if slightly soft-focus, photos. Blame the anemic 8-ppm average mostly on our Microsoft Excel
test file. The Adobe PostScript driver processed multiple-copy Excel jobs as individual jobs, piling on extraneous processing
time. A setting change fixes the problem, but our tests stick to the defaults, as your users are likely to do.
One oddity about the two standard paper trays: One is stuck at letter size, its length and width guides screwed into place.
The tabloid-size tray is easy to adjust. The auxiliary tray can handle paper as wide as 12 inches.
As is our other tabloid-size printer, HP's Color LaserJet 5550dtn, the Aficio CL7200 is humongous -- almost 30 inches high
-- and weighs close to 200 pounds. The printer has a strong handgrip at each corner, so four people can maneuver it. But as
opposed to HP, Ricoh doesn't provide a rolling base; instead, we parked our test unit on a standard lab workbench and had
to climb on a chair to read the top-mounted LCD. The left side opens, and the fuser, which is held in place with magnets,
lifts right out for clearing paper jams. The right side, however, opens only to 45 degrees, making access somewhat tight.
Imaging components behind the front wall are needlessly locked in place behind a plastic arm that must be unscrewed; they
also have tiny thumb grips and are awkward to remove, handle, and reinsert.
Cost: Printer: $2,424.99. Consumables: black toner, $108; color toners, $184.75 each; black photo developer, $143.85; color photo
developers, $155 each; fuser, $224; transfer mechanism, $273
Platforms: Windows, Mac OS, Linux, Solaris, NetWare
Bottom Line: We have few complaints about this well-equipped, well-priced printer, and its LED array carries an outstanding five-year warranty,
but Oki charges too much for its branded memory.
Cost: Printer: $4,999. Consumables: black toner, $225.99; color toners, $315.99 each; fuser, $278; transfer mechanism, $200
Platforms: Windows, Mac OS, NetWare, Linux, Unix, OS/2
Bottom Line: The tabloid-size Color LaserJet 5550dtn earns high marks on nearly everything, but a high purchase price and costly consumables
make the Ricoh Aficio CL7200 a better value.
Cost: Printer: $1,799. Consumables: black toner, $149.99; color toners, $339.99 each; transfer mechanism, $299
Platforms: Windows, Mac OS, Linux
Bottom Line: Zippy printing speed and good graphics quality make this low-cost printer something of a bargain, but its text quality and
overall design have some shortcomings.
Cost: Printer: $3,104. Consumables: black toner, $72; color toners, $109 each; maintenance kit, $618
Platforms: Windows, Mac OS, Unix, Linux
Bottom Line: Cost-conscious offices will appreciate the FS-C5030N’s low operating costs, but slow performance, uneven color quality, and
other shortcomings make for a hard bargain.
Cost: Printer: $999. Consumables: black toner, $111.25; color toners, $200 each; fuser, $383.72; transfer mechanism, $575.77
Platforms: Windows, Mac OS, NetWare, Unix, Linux, Citrix MetaFrame, IBM iSeries, IBM AS/400
Bottom Line: The C760n looks cheap, but upgrades and consumables are pricey. Text quality falls short of the mark. Pair this printer with
a monochrome laser for memos and reports.
Cost: Printer: $1,199. Consumables: black toner, $90; color toners, $215 each; black photo developer, $165; color photo developers,
$490 (set of three); fuser, $195; transfer mechanism, $140
Platforms: Windows, Mac OS, Unix, Linux, Sun Solaris, HP-UX, SCO
Bottom Line: The Aficio CL4000DN is inexpensive to buy and maintain, and it offers decent print quality. It’d be adequate for cost-conscious
offices that wouldn’t mind its slower speeds.
Cost: Printer: $2,899. Consumables: black toner, $60; color toners, $134 each; black photo developer, $115; color photo developers,
$365 (set of three); fuser, $460; black developer supply, $97; color developer supply, $330 (set of three)
Platforms: Windows, Mac OS, Unix, Linux, Sun Solaris, HP-UX, SCO
Bottom Line: The huge, tabloid-size Aficio CL7200 will please graphics-intensive offices with its excellent print quality, generally strong
speed, and low acquisition and maintenance pricing.
Cost: Printer: $1,499. Consumables: black toner, $79.99; color toners, $199.99 each; four-color photo developer, $249.99; fuser,
$149.99; transfer mechanism, $71.99
Platforms: Windows, Mac OS, NetWare, Linux, Unix, IBM AIX, HP/UX, Sun Solaris
Bottom Line: The Phaser 6300DN is a workhorse, fast at both text and graphics printing, which compensates a good deal for its mediocre
text quality and fairly pricey consumables.
InfoWorld Test Center Contributing Editor Dan Littman has been writing about technology since the heyday of Data General and
Wang Laboratories. Melissa Riofrio is a contributing editor of the InfoWorld Test Center.
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