The FS-C5030N offered a mixed bag of features. Setup documentation was thorough and clear, but the CD didn't have the driver
we needed, and the unhelpful file descriptions on Kyocera Mita's Web site made it hard to find. The paper tray's length and
width guides are hard to adjust. On the other hand, we liked turning the dial inside the tray to announce the paper size both
to the printer and to users. Clearing jams is easy: The paper path slides out on rails. The control panel is easy to read
and navigate.
The FS-C5030N is one of the few printers that's cheaper to operate than an SUV. With inexpensive toner and no parts to replace
until a 200,000-page maintenance kit, your first 50,000 prints will cost less than half of what many other color lasers consume.
The long-term savings will quickly offset the printer's rather high purchase price: The $3,104 configuration we tested came
with the optional ($479) hard drive, but only 128MB of memory. Extra 500-page paper trays cost a reasonable $299 each -- you
can add up to three of them -- as does a duplexer. Kyocera Mita's memory prices are outrageous, and the company says the use
of third-party memory voids the warranty.
Lexmark C760n
The Lexmark C760n's midpack ranking reflects its tricky balance of better and worse attributes. The bare-bones model we tested
has the lowest purchase price in the roundup, but upgrade and consumables costs get pricey fast. Both text and graphics speeds
are about average for the group, but text quality falls short of the mark. This printer would work best in an office that
needs some color printing and retains a monochrome laser for high-volume loads.
The C760n averaged a good 19.9 ppm printing text. Letters looked bold and black, but we noticed choppiness on both straight
lines and curves. On thick strokes, we observed tiny white spots. The printer's weighted graphics speed was a good 12.2 ppm.
Solid blocks of color came out well, and transitions between shades looked smooth, but registration was slightly off on blended
colors. Color photographs had attractive colors and a natural look, although focus seemed a bit soft; grayscale photos were
sharp and clean.
The C760n's design is generally convenient. The front door folds up 180 degrees so it doesn't get in your way. The auxiliary
tray that folds out from the left side needs to open only a couple of inches, which saves desktop space. The control panel's
six buttons also function as numerals to enter PIN codes for secure print jobs, but they don't work for entering an IP address.
The printer itself has two handgrips along the bottom, making it easy for one fairly strong person to lift.
Less welcome features included the control panel's LCD, which is not backlit. The output surface on top of the printer is
so smooth that printed pages tend to stick to it. The main input tray is sturdy enough but lacks rails or stops to keep it
in place; it was too easy to pull out and dump on the floor. The fuser lacks real handles; if a print jams there, you'll have
to wait for the fuser to cool before you can clear the jam.
The C760n's pricing structure is no bargain. Upgrading the machine to a similar configuration as the others in this roundup
elevates its price to about $2,500. Lexmark charges astounding prices for memory and charges the most for consumables. After
five years, you'll have spent $15,200 on supplies, almost $2,000 more than for any other printer reviewed here.
Cost: Printer: $2,424.99. Consumables: black toner, $108; color toners, $184.75 each; black photo developer, $143.85; color photo
developers, $155 each; fuser, $224; transfer mechanism, $273
Platforms: Windows, Mac OS, Linux, Solaris, NetWare
Bottom Line: We have few complaints about this well-equipped, well-priced printer, and its LED array carries an outstanding five-year warranty,
but Oki charges too much for its branded memory.
Cost: Printer: $4,999. Consumables: black toner, $225.99; color toners, $315.99 each; fuser, $278; transfer mechanism, $200
Platforms: Windows, Mac OS, NetWare, Linux, Unix, OS/2
Bottom Line: The tabloid-size Color LaserJet 5550dtn earns high marks on nearly everything, but a high purchase price and costly consumables
make the Ricoh Aficio CL7200 a better value.
Cost: Printer: $1,799. Consumables: black toner, $149.99; color toners, $339.99 each; transfer mechanism, $299
Platforms: Windows, Mac OS, Linux
Bottom Line: Zippy printing speed and good graphics quality make this low-cost printer something of a bargain, but its text quality and
overall design have some shortcomings.
Cost: Printer: $3,104. Consumables: black toner, $72; color toners, $109 each; maintenance kit, $618
Platforms: Windows, Mac OS, Unix, Linux
Bottom Line: Cost-conscious offices will appreciate the FS-C5030N’s low operating costs, but slow performance, uneven color quality, and
other shortcomings make for a hard bargain.
Cost: Printer: $999. Consumables: black toner, $111.25; color toners, $200 each; fuser, $383.72; transfer mechanism, $575.77
Platforms: Windows, Mac OS, NetWare, Unix, Linux, Citrix MetaFrame, IBM iSeries, IBM AS/400
Bottom Line: The C760n looks cheap, but upgrades and consumables are pricey. Text quality falls short of the mark. Pair this printer with
a monochrome laser for memos and reports.
Cost: Printer: $1,199. Consumables: black toner, $90; color toners, $215 each; black photo developer, $165; color photo developers,
$490 (set of three); fuser, $195; transfer mechanism, $140
Platforms: Windows, Mac OS, Unix, Linux, Sun Solaris, HP-UX, SCO
Bottom Line: The Aficio CL4000DN is inexpensive to buy and maintain, and it offers decent print quality. It’d be adequate for cost-conscious
offices that wouldn’t mind its slower speeds.
Cost: Printer: $2,899. Consumables: black toner, $60; color toners, $134 each; black photo developer, $115; color photo developers,
$365 (set of three); fuser, $460; black developer supply, $97; color developer supply, $330 (set of three)
Platforms: Windows, Mac OS, Unix, Linux, Sun Solaris, HP-UX, SCO
Bottom Line: The huge, tabloid-size Aficio CL7200 will please graphics-intensive offices with its excellent print quality, generally strong
speed, and low acquisition and maintenance pricing.
Cost: Printer: $1,499. Consumables: black toner, $79.99; color toners, $199.99 each; four-color photo developer, $249.99; fuser,
$149.99; transfer mechanism, $71.99
Platforms: Windows, Mac OS, NetWare, Linux, Unix, IBM AIX, HP/UX, Sun Solaris
Bottom Line: The Phaser 6300DN is a workhorse, fast at both text and graphics printing, which compensates a good deal for its mediocre
text quality and fairly pricey consumables.
InfoWorld Test Center Contributing Editor Dan Littman has been writing about technology since the heyday of Data General and
Wang Laboratories. Melissa Riofrio is a contributing editor of the InfoWorld Test Center.
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