Color printers on the office network can serve important purposes. Your organization's design or publications group probably
considers a color printer essential for creating public documents such as Web page layouts, brochures, mailers, and posters.
They're handy in finance, marketing, and other departments for producing reports, presentations, and other internal documents.
Some offices might have the volume or graphics-intensive apps necessary for one of the fast, 30-plus-ppm (pages per minute)
printers we reviewed recently; for the rest, there's a wide selection of models with midrange engine-speed specs of 20 ppm to 30 ppm for printing in color.
This group encompasses both the letter/legal-size printers most businesses use, plus tabloid-size models for more specialized
jobs.
New models offer diverse talents
Our roundup compares eight office printers from seven major vendors, all with midrange engine-speed specs of 24 ppm to 30
ppm for color printing. Despite the narrow speed range, the diverse lineup includes six letter/legal-size printers and two
tabloid-size, and one that marks the image with LEDs instead of a laser.
We also tested the Xerox Phaser 8550DX, which uses solid ink instead of powdered toner to lay color on the page. Midrange printers that appeared in last year's roundup were not retested, but some are still available. A few vendors were caught between product cycles and couldn't participate.
The three top-rated printers in our roundup -- Ricoh's Aficio CL7200, Hewlett-Packard's Color LaserJet 5550dtn, and Xerox's
Phaser 6300DN -- show how far the midrange category has come in the past year and a half. Engine-speed specs continue to rise:
Xerox claims the Phaser 6300DN can print monochrome documents as fast as 36 ppm and color ones as fast as 26 ppm. Although
our tests showed the usual -- sometimes vast -- difference between the ideal and the real, the Phaser 6300DN was still one of the fastest
printers we tested, posting an average speed of 21.7 ppm printing a plain-text file and 13.8 ppm printing various graphics
files.
Print quality is also improving: The Ricoh Aficio CL7200 and the HP Color LaserJet 5550dtn were adept both at finely drawn
text and realistic, nicely saturated color graphics. Some of the other printers we tested still struggled with these issues
but rarely to a distressing degree.
We wish we could say color printer costs have come down, too, but they haven't much. The wide price range among the printers
we tested largely reflects differences in the configurations we received. Among the letter/legal-size machines, Lexmark's
bare-bones C760n looks cheap at $999; when we priced all the printers with similar configurations, however, the Lexmark joined
most of the others in the range from about $2,450 to $2,850. The Kyocera Mita FS-C5030N's $3,700 street price looks high,
but its long-life consumables will save you a bundle over time. Our two tabloid-size machines cost more, but they offer wider paper paths that are ideal
for producing booklets and posters.
Extra memory is a one-time purchase, but if you buy it from the printer vendor, it can cost a bundle. The good news is that third-party
memory costs next to nothing; the bad news is that some vendors don't want you to enjoy such bargains.
Hewlett-Packard Color LaserJet 5550dtn
HP's Color LaserJet 5550dtn is one of two tabloid-size printers we tested. It ranked near the top thanks to strong showings
in every scoring category except Value. Although the 5550dtn is a very good printer, Ricoh's tabloid-size CL7200 meets or
beats it in most categories and costs considerably less.
The Color LaserJet 5550dtn's tested speeds were very good, and its print quality was outstanding. It produced the best text
of the lot -- dark, matte-black, very clean, even at small sizes -- at a good 20.0-ppm clip. Color graphics printed faster
than most at 13.2 ppm, with good detail and smooth transitions between shades. Our grayscale photo sample looked clean and
detailed but overly dark.
Cost: Printer: $2,424.99. Consumables: black toner, $108; color toners, $184.75 each; black photo developer, $143.85; color photo
developers, $155 each; fuser, $224; transfer mechanism, $273
Platforms: Windows, Mac OS, Linux, Solaris, NetWare
Bottom Line: We have few complaints about this well-equipped, well-priced printer, and its LED array carries an outstanding five-year warranty,
but Oki charges too much for its branded memory.
Cost: Printer: $4,999. Consumables: black toner, $225.99; color toners, $315.99 each; fuser, $278; transfer mechanism, $200
Platforms: Windows, Mac OS, NetWare, Linux, Unix, OS/2
Bottom Line: The tabloid-size Color LaserJet 5550dtn earns high marks on nearly everything, but a high purchase price and costly consumables
make the Ricoh Aficio CL7200 a better value.
Cost: Printer: $1,799. Consumables: black toner, $149.99; color toners, $339.99 each; transfer mechanism, $299
Platforms: Windows, Mac OS, Linux
Bottom Line: Zippy printing speed and good graphics quality make this low-cost printer something of a bargain, but its text quality and
overall design have some shortcomings.
Cost: Printer: $3,104. Consumables: black toner, $72; color toners, $109 each; maintenance kit, $618
Platforms: Windows, Mac OS, Unix, Linux
Bottom Line: Cost-conscious offices will appreciate the FS-C5030N’s low operating costs, but slow performance, uneven color quality, and
other shortcomings make for a hard bargain.
Cost: Printer: $999. Consumables: black toner, $111.25; color toners, $200 each; fuser, $383.72; transfer mechanism, $575.77
Platforms: Windows, Mac OS, NetWare, Unix, Linux, Citrix MetaFrame, IBM iSeries, IBM AS/400
Bottom Line: The C760n looks cheap, but upgrades and consumables are pricey. Text quality falls short of the mark. Pair this printer with
a monochrome laser for memos and reports.
Cost: Printer: $1,199. Consumables: black toner, $90; color toners, $215 each; black photo developer, $165; color photo developers,
$490 (set of three); fuser, $195; transfer mechanism, $140
Platforms: Windows, Mac OS, Unix, Linux, Sun Solaris, HP-UX, SCO
Bottom Line: The Aficio CL4000DN is inexpensive to buy and maintain, and it offers decent print quality. It’d be adequate for cost-conscious
offices that wouldn’t mind its slower speeds.
Cost: Printer: $2,899. Consumables: black toner, $60; color toners, $134 each; black photo developer, $115; color photo developers,
$365 (set of three); fuser, $460; black developer supply, $97; color developer supply, $330 (set of three)
Platforms: Windows, Mac OS, Unix, Linux, Sun Solaris, HP-UX, SCO
Bottom Line: The huge, tabloid-size Aficio CL7200 will please graphics-intensive offices with its excellent print quality, generally strong
speed, and low acquisition and maintenance pricing.
Cost: Printer: $1,499. Consumables: black toner, $79.99; color toners, $199.99 each; four-color photo developer, $249.99; fuser,
$149.99; transfer mechanism, $71.99
Platforms: Windows, Mac OS, NetWare, Linux, Unix, IBM AIX, HP/UX, Sun Solaris
Bottom Line: The Phaser 6300DN is a workhorse, fast at both text and graphics printing, which compensates a good deal for its mediocre
text quality and fairly pricey consumables.
InfoWorld Test Center Contributing Editor Dan Littman has been writing about technology since the heyday of Data General and
Wang Laboratories. Melissa Riofrio is a contributing editor of the InfoWorld Test Center.
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