The main paper tray feels flimsy and wiggly, and its sticky paper guide resisted our efforts to adjust the length setting.
To its credit, however, it automatically senses both media size and type -- an unusual capability for this category. A slot
on the outside of the tray takes interchangeable, hard-plastic media labels, which are included with the printer. The auxiliary
tray has strong hinges and feels sturdy except for the last, short flap.
The control panel has it quirks but does provide one distinctive feature: The LCD and buttons sit on a tiltable flap, so users
of any height can read it comfortably. The interface could be better designed, however: Back and Enter have confusing double
functions as navigational buttons, and the lack of a numeric keypad forces you to scroll endlessly to set up the IP address
or enter a password. A password-protected administrator menu covers mostly network configuration and security, but other sensitive
items, such as adjusting the print position and calibrating color, nestle on unprotected menus.
The C9600hdn offers cheaper consumables than the similar Lexmark C920dn. It costs a modest 1.5 cents for a page of black text
and a reasonable 10.5 cents for lightly covered color graphics. Oki Printing Solutions ships the machine with half-full cartridges.
Optional accessories include external collating finishers (four trays for $3,189; five trays for $3,811), both of which staple
and can be equipped with a hole-puncher for an additional $369. An external 1,600-sheet feeder costs $1,104. Additional 530-sheet
paper trays cost $424. The standard warranty provides one year of on-site service and five years for the LED array. An extra
year of on-site service costs $875; two extra years, $1,655.
Xerox Phaser 6350DT
Xerox's Phaser 6350DT offers high-speed color printing in a more compact, letter/legal-size package than the hulking Lexmark
and Oki Printing Solutions models we tested. But it also offers some difficult trade-offs. Although it printed quickly overall,
print quality was middling. Its low purchase price is offset over time by higher consumables costs.
The Phaser 6350DT's performance is paradoxical. Its 10.1-ppm graphics speed was the fastest in our tests, but its 24.9-ppm
text speed was the slowest. Cleaning and calibration cycles frequently interrupted print jobs. Print quality disappointed
us overall: Text looked slightly gray and a bit fuzzy. Some colors printed inaccurately -- for example, solid blocks of magenta
and cyan came out purple and teal, respectively -- and large areas of color gradation looked blotchy and streaky. Color photos
appeared dotty and a little blurry.
The Phaser 6350DT's design is mostly good. The two standard input trays automatically inform the printer of the loaded media's
size, but they have no label to inform users. The front, fold-out auxiliary tray has plastic hinges but is sturdy enough to
withstand everyday use.
Cost: $3,749. Consumables: black toner, $220; color toners, $320 each; black photodeveloper, $53.75; color photodevelopers, $181.25
(set of three); fuser, $682; transfer belt, $767
Platforms: Windows, Mac OS, Linux, Unix, Citrix MetaFrame, AS/400, Novell
Bottom Line: The tabloid-size C920dn is a well-designed, nicely equipped printer that falls a bit short compared with the similar Oki Printing
Solutions C9600hdn, especially on overall speed and print quality. Its consumables costs also mount more quickly over time.
Cost: $4,304. Consumables: black toner, $110; color toners, $380 each; black image drum, $145; color image drums, $199 each; fuser,
$179; transfer belt, $220
Platforms: Windows, Mac OS, Citrix MetaFrame, NetWare
Bottom Line: If you need a tabloid-size color printer, the Oki Printing Solutions C9600hdn is among the best we’ve seen, with fast text
speed and fine text quality, plus competent color speed and quality. Its high-capacity consumables cost less over time as
well.
Cost: $2,549. Consumables: black toner, $99.99; color toners, $249.99 each; imaging unit, $249.99; fuser, $149.99
Platforms: Windows, Mac OS, Linux, Unix
Bottom Line: The letter/legal-size Phaser 6350DT mixes pedestrian text speed with zippy graphics speed — and a low purchase price with
costly consumables. Considering its lackluster print quality, a slower, better-printing model could be a reasonable alternative.
InfoWorld Test Center Contributing Editor Dan Littman has been writing about technology since the heyday of Data General and
Wang Laboratories. Melissa Riofrio is a contributing editor of the InfoWorld Test Center.
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