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Countering spyware

 

New to this release of Security Suite is LANDesk’s Trusted Access technology, which helps LANDesk identify and quarantine infected client PCs. It also works with Cisco NAC and other third-party access control systems for better end point management. LANDesk does not include anti-virus protection, but it will manage and make sure Symantec, McAfee, and Trend Micro anti-virus engines are up-to-date.

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Real-time protection was better than average, allowing only one piece of adware to slip through and blocking all others. It ran well alongside Norton AntiVirus and behind the Windows XP firewall. When malware is found on a client PC, it -- like Trend Micro Anti-Spyware for Small Business -- takes two passes to clean a system. The first job is to detect the malware; the second is actually to clean it from the PC. To test LANDesk’s cleaning ability, I created a repair task based on the spyware detected on my client, and set it to run at a specific time. Like clockwork, the repair job ran and removed the spyware from my PC. Security Suite uses 17MB of RAM on a client and 20MB with 35 percent CPU utilization during a scan or repair operation.

LANDesk’s reporting system is one of the best available. There are scores of predefined reports, and each one can be customized and saved for reuse later. I like that I can save my reports as HTML, Microsoft Word and Excel, PDF, and even rich text. Reports include categories such as spyware detection, vulnerabilities, and security compliance.

For anyone already familiar with LANDesk Management Suite, the capabilities of LANDesk Security Suite should come as no surprise. Security Suite is a truly enterprise-class management tool with good spyware protection and terrific reporting, but for the untrained it offers a confusing and unintuitive administration interface.

McAfee VirusScan Enterprise 8.0 with Anti-Spyware Enterprise Module 8.0
The latest release of McAfee VirusScan Enterprise sees the addition of Anti-Spyware support bundled tightly with it. Part of the overall McAfee enterprise family of products, VirusScan with the Anti-Spyware module scales to exceptional heights and provides one of the most robust platforms to secure the enterprise. Its real-time virus and anti-spyware protection are only average, but its reporting is the best of the group.

Installation of VirusScan on my Windows 2000 Server went smoothly. VirusScan and the Anti-Spyware module are all managed through McAfee’s ePolicy Orchestrator (ePO). This provides a single console for all of your McAfee enterprise products, and even some non-McAfee products.

Using the Getting Started Wizard, I went through the process of creating a VirusScan deployment task to get agents installed on my Windows XP PCs. Then, I was able to create and update policies based on directory, groups, and PC. Admins have to import AD information into ePO; ePO doesn’t directly support Active Directory.

Policy creation in VirusScan is similar to that in LANDesk Security Suite: easy if you know what you’re doing. After I understood how the policies are nested and what to do, management went from seemingly impossible to just laborious. Also like LANDesk, the number of configurations possible and the true enterprise scalability of ePO means spending some time understanding how everything works together to get the most out of it.

Real-time protection for VirusScan stopped all of the viruses cold but did allow a couple of crafty adware pieces through. Much like the real-time protection in Trend Micro Anti-Spyware for Small and Medium Business, VirusScan waits for a write operation to inspect the file. Although it was able to stop most of the attacks, it didn’t stop them all.

To check VirusScan’s cleaning ability, I created an on-demand scan job and launched it from ePO. The scan located and cleaned the pesky programs and returned the system to a clean state. One nice feature in VirusScan’s cleaning utility is its capability to mark a file for removal later; for instance, during an overnight scan. This feature helps eliminate system hangs during a clean operation or a pesky reboot in the middle of a workday.

VirusScan’s resource usage was on par with most other products, chewing up about 62MB of RAM at rest, and 78MB and 98 percent CPU utilization during a scan-and-clean operation. In fact, one time the system became so unresponsive during a scan that the only way I could regain control was to power-cycle the system.


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Computer Associates eTrust PestPatrol Anti-Spyware Corporate Edition r5

Computer Associates, ca.com

Good  7.6
criteria score weight
Effectiveness 8 50%
Management 7 20%
Reporting 6 10%
Setup 9 10%
Value 7 10%

Cost:
For 100 users, $39.95 per user

Platforms:
Compatible with Windows 98 and later

Bottom Line:
Computer Associate’s eTrust PestPatrol provides very good detection and removal of installed spyware. Its administrative UI is easy to install, maintain, and use, but its reporting is very limited. Real-time detection and prevention of initial spyware installation is very weak: It allows spyware to install but prevents the processes from running.

About our Reviews and Scoring Methodology



Eset NOD32 2.5 Antivirus System

Eset, eset.com

Good  7.2
criteria score weight
Effectiveness 7 50%
Management 7 20%
Reporting 9 10%
Setup 7 10%
Value 7 10%

Cost:
$2,060 for 100 enterprise users

Platforms:
Windows 95 and later, Linux OS Linux (Kernel 2.2.x, 2.4.x and 2.6.x, glibc 2.2.5 or higher); Novell NetWare 4.x and later

Bottom Line:
NOD32 Antivirus System has the potential to be a major anti-spyware player with a few enhancements, such as smoother, more streamlined installation. Policies are flexible but building them is a chore. Reporting is very strong, allowing for many different views into workstation histories. Detection and prevention is merely average: A small group of spyware slipped through.

About our Reviews and Scoring Methodology



F-Secure Anti-Virus Client Security 6

F-Secure, f-secure.com

Excellent  9.3
criteria score weight
Effectiveness 10 50%
Management 8 20%
Reporting 9 10%
Setup 9 10%
Value 9 10%

Cost:
For 100 users, $29.75 per user

Platforms:
Server: Windows 2000/XP/2003; client: Windows 2000/XP, F-Secure Policy Manager Console

Bottom Line:
F-Secure has rolled anti-virus, anti-spyware, and personal firewall protection into a single package. It has the best real-time protection of any products in this roundup, stopping all attempts. On previously infected systems, detection and removal were also first rate. Reporting is excellent, but it suffers from some organizational issues in the administrative UI.

About our Reviews and Scoring Methodology



LANDesk Security Suite 8.6

LANDesk, landesk.com

Excellent  8.7
criteria score weight
Effectiveness 9 50%
Management 8 20%
Reporting 10 10%
Setup 8 10%
Value 8 10%

Cost:
For 100 users, $5,900 for the first year, $2,900 each year after

Platforms:
Server: Windows 2000/2003 Server; client: Windows 95 and later, Mac OS 9.22 and later, HP-UX, IBM AIX 5.1, NetWare 6.0, 6.5, Red Hat Linux 7.3, 8.0, 9.0, Solaris 8, Suse Linux 9.

Bottom Line:
LANDesk Security Suite scales to any size and complements the already strong LANDesk product family. It has very good detection and remediation, and its real-time protection is above average, although an IE toolbar did slip through. Reporting is top notch but administrative overhead is considerable.

About our Reviews and Scoring Methodology



McAfee VirusScan Enterprise 8.0 with Anti-Spyware Enterprise Module 8.0

McAfee, mcafee.com

Very Good  8.2
criteria score weight
Effectiveness 8 50%
Management 8 20%
Reporting 10 10%
Setup 8 10%
Value 8 10%

Cost:
For 100 users, $16 per user with 1-year support

Platforms:
Server: Windows NT 4 Server, Windows 2000/2003 Server; client: Windows NT 4, Windows 2000/2003/XP

Bottom Line:
The addition of Anti-Spyware Enterprise Module to VirusScan Enterprise provides a very scalable platform for protecting your network from spyware and viruses. Reporting capabilities are excellent, but real-time protection is only average. Administration is more difficult than that of most of the other products.

About our Reviews and Scoring Methodology



Sunbelt CounterSpy Enterprise 1.5

Sunbelt Software, sunbelt-software.com

Very Good  8.5
criteria score weight
Effectiveness 8 50%
Management 9 20%
Reporting 9 10%
Setup 9 10%
Value 9 10%

Cost:
For 100 users, $17.95 per user

Platforms:
Server: Windows 2000 and later; client: NT4 SP6a, Windows 98SE and later

Bottom Line:
CounterSpy Enterprise was one of the easiest products to install and maintain. Its real-time protection allows spyware to install before terminating it, but its on-demand detection and remediation is very good. Reporting is good, but not as strong as that of some others in this roundup.

About our Reviews and Scoring Methodology



SurfControl Enterprise Protection Suite - Enterprise Threat Shield

SurfControl, surfcontrol.com

Very Good  8.3
criteria score weight
Effectiveness 8 50%
Management 9 20%
Reporting 8 10%
Setup 9 10%
Value 8 10%

Cost:
For 100 users, $1,530 for a perpetual, one-time purchase. Annual subscription to the Threat Shield databases, $1,874

Platforms:
Server: Windows Server 2000/2003; client: Windows 98/ME and later

Bottom Line:
SurfControl Enterprise Threat Shield is straightforward to install, and administration isn’t overly complex. Real-time protection proved better than average. It relies, however, on being connected to a management server, so disconnected users lose some protection. It has a very small memory footprint, even during an on-demand scan. Its reporting engine is very capable.

About our Reviews and Scoring Methodology



Tenebril SpyCatcher 4.0 Beta

Tenebril, tenebril.com

Beta  

Cost:
For 100 users, $26.40 per user.

Platforms:
Server: Windows 2000/XP/20003; client: Windows 2000/XP/2003

Bottom Line:
SpyCatcher is an easy-to-deploy-and-administer anti-spyware solution with great detection and remediation. Real-time protection doesn’t block spyware installations but does stop any process from launching. Reporting is good, but it lacks customization.

About our Reviews and Scoring Methodology



Trend Micro Anti-Spyware for Small and Medium Business 3.0

Trend Micro, trendmicro.com

Very Good  8.1
criteria score weight
Effectiveness 8 50%
Management 8 20%
Reporting 8 10%
Setup 9 10%
Value 8 10%

Cost:
For 100 users, $17.85 per user

Platforms:
Server: Windows XP/2000/20003; client: Windows XP/2000/2003

Bottom Line:
Anti-Spyware for Small and Medium Business likely will be one of the best anti-spyware products available, once it matures a little more. Real-time protection allows spyware to install before clamping down on it. On-demand scans and cleans work well and remove any traces of spyware from a PC. Reporting could be made a little stronger if there were customization options.

About our Reviews and Scoring Methodology



Webroot Spy Sweeper Enterprise 2.5

Webroot, webroot.com

Excellent  8.8
criteria score weight
Effectiveness 9 50%
Management 9 20%
Reporting 8 10%
Setup 9 10%
Value 8 10%

Cost:
For 100 clients, $25.97 per client

Platforms:
Server: Windows NT 4.0 and later; client: Windows 98SE and later

Bottom Line:
Spy Sweeper is one of the best all-around anti-spyware tools. It offers good real-time protection and excellent detection and remediation. Spy Sweeper is flexible enough that administrators can easily create policies based on specific needs. Reporting would be better if it allowed for customizable reports.

About our Reviews and Scoring Methodology



 


 
Keith Schultz is president of NetData Consulting Services.
 

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