There are few things I love more than getting something for “free” and having it turn out to be valuable. That’s certainly
true with Microsoft’s latest attempt at easing patch management pain, WSUS (Windows Server Update Services).

Microsoft Windows Server Update Services
Microsoft, microsoft.com
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Excellent 9.1 |
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| criteria |
score |
weight |
| Manageability |
9 |
25% |
 |
| Performance |
9 |
25% |
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| Ease-of-use |
8 |
15% |
 |
| Scalability |
9 |
15% |
 |
| Interoperability |
10 |
10% |
 |
| Value |
10 |
10% |
 |
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Cost: Free; Windows Server CAL required for clients
Platforms: Windows 2000/XP/Server 2003
Bottom Line: Microsoft’s quasi-free patch management software expands its coverage to include “the rest of Windows,” the Office family,
and a limited number of server software packages. Reporting is decidedly improved over the original incarnation, and clients
are easily grouped for greater manageability. WSUS can even be used to roll back patches -- if the patch supports removal.
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About our Reviews and Scoring Methodology
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WSUS is a marked improvement over the earlier Software Update Services. Instead of just providing so-called “critical and security” patches for Internet Explorer, Outlook Express, and Windows,
WSUS allows support teams to maintain an internal host that provides the same content available through Microsoft’s Office
Update and Windows Update support sites. WSUS even goes one better by including patches and updates for server applications
such as Exchange 2000/2003 and SQL Server 2000.
WSUS also contains notable improvements in its management and reporting capabilities. WSUS admins can now group WSUS clients
-- which can be desktops, laptops, or servers -- as desired and apply patches to each group on a priority basis, or merely
flag the device as requiring a patch without installing it. Installation deadlines can now be set. New reports allow line
support staff and managers a client-based or patch-based view of devices needing attention, while the WSUS server’s management
page presents a top-down look at server activity and, more importantly, which clients need attention.
These enhancements would constitute a major overhaul by themselves, but there’s more. WSUS adds support for SSL-based communications
between clients and the WSUS server, although this requires an en masse implementation of PKI. WSUS also can manage the removal
of patches -- at least when that’s possible.
Whether WSUS is truly free is debatable. After all, there’s still the cost of hardware and a CAL (client access license) for
a Windows server OS, from either the 2000 or 2003 vintages. With Microsoft having matured Windows 2000 support, one might
ask what the point was in supporting the obsolescent OS.
The hardware requirements for WSUS aren’t terribly stringent: A server with a 1GHz CPU and 1GB of RAM can comfortably support
more than 500 clients; dual 3GHz processors are recommended when supporting more than 10,000 clients. Nevertheless, I’d recommend
throwing the best machine one can afford at the job because a minimal server is slow to respond during management operations.
Because WSUS servers can be clustered and tiered, WSUS scales across even the largest enterprise.
Setting up WSUS isn’t terribly difficult. I started with a machine running Windows Server 2003 and made sure it had the IIS
Web Server package installed. The WSUS installer includes a run-time version of MSDE 2000 (Microsoft SQL Server 2000 Desktop
Engine) for Windows Server 2003 as a repository manager; one can also configure WSUS to store its data on another machine
running SQL Server 2000.
If one has -- as I did -- a current SUS installation, the new WSUS server can import content from the SUS box to save time
and speed up the installation. Because WSUS can support a wider array of applications, however, there will still be data to
download from Microsoft, especially if the whole enchilada of patches, driver updates, and service packs is selected for distribution.
After the WSUS server is up, running, and downloading its content, the WSUS admin chooses whether to classify WSUS clients
through Group Policy -- which requires access to an Active Directory domain -- or manually through the WSUS console.
Although WSUS is not a comprehensive solution to patch management , it will prove a significant help for companies that stick
to Microsoft products and mainstream desktop hardware. Even shops large enough to justify using Microsoft Systems Management
Server and similar products may find that WSUS is a good solution in cases where remote sites are simply too difficult to
manage using the heavyweight tools.