Giving a boost to sales and expanding the corporate knowledge base are the goal of new offerings from relationship search
technology companies Contact Networks and Spoke Software.
Contact Networks rolled out ContactNet 4.0 last week, a knowledge-management and search application designed to help enterprises
find and use employee relationships with outside contacts and companies. Spoke Software this week is unveiling the 2.5 release
of its hosted sales lead network called Spoke.
ContactNet helps employees unearth a specific type of corporate knowledge, relationships, which can be instrumental in driving
sales, according to Geoffrey Hyatt, CEO of Contact Networks.
The application automatically crawls corporate data and indexes relationships by looking at address books in Outlook or Domino,
patterns of corporate e-mail traffic, and employment history.
Meanwhile, Spoke 2.5 includes an integration with Salesforce.com’s Sforce to let salespeople search the Spoke sales-lead network
and add contacts to Salesforce without leaving the Salesforce application.
The service also is expanding to 500,000 the number of companies from which it gathers data, company officials said.
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