Looking to provide yet another way for users to tap its search capabilities, Ask Jeeves is developing new wireless search
services to be launched this year, according to a company executive.
Unlike competitors such as Google and Yahoo, Ask Jeeves currently doesn't offer a way for users to access its search engine
via mobile devices, but that will change at some point before the end of 2005, said Daniel Read, Ask Jeeves' vice president
of product management.
"In search today you have to offer several access points to provide a good search service for consumers, so we believe we
have to be there in wireless search, and we'll be coming out with a mobile product this year," Read said.
Although Google, Yahoo and others have rolled out wireless search services, Ask Jeeves believes this segment of the search
market is still in its early days, Read said. In developing its wireless search services, Ask Jeeves will focus on providing
very specific information to queries and not try to replicate the conventional Web searching experience, given the nature
of wireless communications and devices, he said.
"A lot of search players have put traditional Web search on to wireless devices, but most of the Web pages you want to go
to aren't rendered properly on a wireless device screen. So we're looking at rolling out specific search services for the
wireless device," he said. For example, likely information Ask Jeeves could make available from its search arsenal to wireless
devices includes local business listings and maps, Read said.
"It's a very complex market," he said. "There are lots of different players involved. At the moment we're working out all
the different strategic ways of looking at all those relationships and making sure we form the right partnerships and create
ultimately products that are compelling for consumers. That's what really matters."
Beyond wireless searching, Ask Jeeves also has in the works a search service focused on digital music, he said. The Oakland,
California, company believes there is a place for search engines in this market as users increasingly need help finding and
retrieving music files on different platforms, such as the Web and mobile devices. "It's an area we're looking at actively,"
Read said.
The current challenge in the digital music market is resolving the users' desires to have flexibility and not be tied to a
specific device, software or service with the vendors' attempts to keep users in one place, Read said. For a search experience
to be fruitful and satisfying, users must feel that the results are comprehensive and were gathered impartially, he said.
"If we're going to provide a music search experience, we need to bring those kinds of values to it," Read said.
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