PRESS RELEASE

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CITIGROUP, MAINES PAPER AND FOOD SERVICE, AND ARROW ELECTRONICS
TOP INFOWORLD 100 AWARDS
InfoWorld Caps a Decade of Recognizing Companies for their Innovative Use of Technology
November 10, 2003 - San Francisco, CA - Today, InfoWorld editor-in-chief Steve Fox announced that Citigroup, Maines Paper and Food Service, and Arrow Electronics topped the 2003 InfoWorld 100 list. The annual awards honor companies that demonstrate the most creative use of cutting-edge technologies to further their business goals. Companies were nominated by InfoWorld readers, technology partners, and end-user companies in early Fall 2003. Winners are formally announced in the November 10, 2003 edition of InfoWorld.
"All 100 of InfoWorld's honorees embarked on complicated IT projects, whether tapping into new and evolving technologies or pulling off complex integration with existing systems while collaborating with other business units to ensure seamless transitions," stated Fox.
-- Citigroup's challenge was a tall order: to revolutionize its paper-based system (the so-called "open outcry" system) for recording trades and market conditions on the floor of the New York Stock Exchange. As part of a complex IT undertaking, Citigroup developed and deployed a wireless handheld system for its 24 brokers on the NYSE floor. The new system not only eliminates manual trading and reporting processes, but also assists brokers in making trading decisions on the fly, via a sophisticated set of easy-to-use applications linked to a remote "strategy server."
-- Food service distributor Maines Paper and Food Service, Inc., built a voice-recognition system to improve accuracy and productivity at its Conklin, NY, distribution center. Maines supplies restaurants such as Burger King and Applebee's with everything from fresh meats to paper goods. These items are picked off shelves by 100 "selectors," who push pallet jacks through aisles of the Conklin facility. Selectors now sport wearable computers on a belt clip and a headset they can talk into to confirm, via a voice-activated computer system, that they're pulling the correct items from the shelves.
-- Arrow Electronics Inc. created a supply-chain collaboration system that its suppliers and customers use to exchange real-time product, pricing, and transaction information. The Melville, NY- based distributor of electronic components improved service by allowing the sales rep to complete a transaction, ship the order, and send the invoice--all on the same call with the customer, thereby eliminating the need for time-consuming calls or faxes to check on price or availability. The new system has reduced end-to-end response time to less than 30 seconds for a query that might pass through several processing tiers and across several organizations.
Every year, InfoWorld names 100 companies that have made the best use of information technology to meet their business and technical objectives. This year, the list of technologies implemented by winning companies ran the gamut from Web Services to Wi-Fi, with project budgets ranging from as low $35,000 to more than $50 million.
A full list is available at: http://www.infoworld.com/565
About InfoWorld Media Group
For 25 years, InfoWorld Media Group has provided cutting-edge coverage and evaluation of IT products and services for technology experts in senior management. Through integrated channels including print, online, and events, InfoWorld reaches the most influential senior-level information technologists -- those who drive their enterprises' strategies and technology purchases. Powered by a continued investment in an independent Test Center, InfoWorld analysts and editors provide both hands-on analysis and evaluation, as well as expert commentary on issues surrounding emerging technologies and products.
About IDG
InfoWorld is a division of IDG, the world's leading technology media, research, and event company. IDG publishes more than 300 magazines and newspapers and offers online users the largest network of technology-specific sites around the world through IDG.net (www.idg.net), which comprises more than 330 targeted Web sites in 80 countries. IDG is also a leading producer of 168 computer-related events worldwide, and IDG's research company, IDC, provides global market intelligence and advice through 51 offices in 43 countries worldwide. Company information is available at http://www.idg.com.
Contact
Paul Calento
Vice President of Marketing
InfoWorld Media Group
415-978-3212
paul_calento@infoworld.com
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