


Off The Record by Anonymous
A call center in crisis and the bureaucracy that botched it
In this IT tale, the tech team discovers why their... more
Notes from the Field by Robert X. Cringely
Google goes deep for the Super Bowl
Google scored big with its first-ever Super Bowl ad yesterday -- proving once again high tech's... more
The Gripe Line by Christina Wood
Dell dropping its Ubuntu offerings?
Reader’s desire to purchase an open source system from Dell meets sales rep resistance... more
The Deep End by Paul Venezia
Enough ranting: The iPad isn't what I thought it would be, either. Focus on what it's truly designed... more
Information Overload by Matt Prigge
Buy an 'expensive' SAN and save money
Think you can't afford a SAN? Run the numbers, weigh the advantages, and think again... more

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